I need help with this. I figured I had something like this when everything locked up but could not access another computer. I got in safe mode and did a little research. It got by my Norton suite provided by Comcast. I have everything on auto update and still got it. I am running the power eraser on the machine, but shooting in the dark here. Any help would be appreciated...
I got the results of the Power Eraser. There was 2 items to remove automatically and several other items it was not sure about. How do I know if I have gotten all of the virus removed. I have read there are many different things is various places to remove. I am and old guy who used to know computers back in the day of COBOL and FORTRAN, but I am a real newbie again with all of the technology these days...Kinda wish I would have bought that Apple computer now...