I am a software developer making my living from 2 products I distribute over the internet. Since my new webpage update Norton Antivirus now simply deletes the software when people try to download my software.
I've checked the software though a big number of different anti virus tools (VirScan.org) and there is no probelm at all.
The file is simply blocked because of the reputation. This is not acceptable. I tried to dispute the issue but what about my next software update? Do I have to fill the form for every single update?
My customers are unhappy and I am loosing them. This is not fair. I am not Adobe or Microsoft with mass products - my Product is a niche product - and every customer I loose hit me hard.
My Page is http://www.codeandweb.com - I've already signed up and added it to your web trust - which says that my site is clean.
Please show a way to get around this.