I've had no problem with the backup for the past year until a few days ago when, using the "bankup now" ikon on the desktop, the backup failed. I tried to backup from the home page without success too and to download files, it not logging in there. There is an "x" on the computer ikon. What does that mean? I got a funny looking Russian lettered page with an x near the Norton sign when I once tried to log in. I use an American company VPN which bounces things around the world and to other sites so it can appear as if I'm in Europe though I login through a NY site. Any thoughts?
I don't have a large backup (less than 1GB). Should I purge me files, reinstall the Norton software, and start over?
Thanks to all.