Detailed description: When i try to install Norton 360, google store informs the the app is not compatable with the Xiaomi 7 pro device.
The device has android 14 installed.
What steps can i do to install?
Product & version number:
OS details:
What is the error message you are seeing?
If you have any supporting screenshots, please add them:
Um, is this your Xiaomi 7 pro?
Xiaomi HyperOS 2
https://www.mi.com/global/product/xiaomi-pad-7-pro/specs
Xiaomi HyperOS is a customization layer built on top of Android, similar to a theme that changes how Android looks and works while keeping Android at its core.
Lets ask out Mobile Master @peterweb
System requirements to install and set up Norton protection here
The specifications in the link in bjm_'s post show the operating system to be Xiaomi HyperOS 2. Although based on the Android 14/15, the proprietary changes may make it incompatible with the Norton products.
As the Google Play Store is the only way to install mobile apps, I would suggest contacting Norton Support to see if they can talk you through any possible way to install on your device. Contact Norton™Support - Norton Phone Number, and Chat Support If using the chat feature, when you can enter information enter Agent Please to get connected to a human.
