XP ANTIVIRUS PRO 2010 VIRUS

Hi

 

My dad ahs the above virus on his machine, have seen a posting on here from 'QUAD' but thats too complicated.

 

My Dad has downloaded the latest norton anti virus programme, but too no avail.

 

I have done a search on net and found spybot & malware but too install need to download from net.

 

The virus blocks internet access.

 

Is their a simple way of removing this virus, or is it a case of taking to a computer shop to mend?

 

Regards

 

Andster