I'm running XP SP3. I uninstalled and reinstalled NIS 2009 and then did a refresh of Norton Insight. After that, svchost.exe and csrss.exe are not listed as trusted. If I scan them individually they list as "not trusted" despite having been trusted before I did the uninstall. It looks like they should be trusted based on this post. The two files are the ones that came with XP SP3 and are dated April 2008. I know they haven't changed because right before doing the uninstall, they were trusted.
I found a post from November 2008 with the same issue, but no solution was ever found to that.
So at this point my untrusted percentage is about 20% instead of the 12% it was prior to doing the reinstall.
Was XP SP3's svchost.exe and csrss.exe removed from the Norton Trusted list?
If not, how can I force them to be trusted again?
I can post their SHA values if need be.