Anyone else having an issue with any browser (Firefox, Chrome or Safari) where the Community pages on Yahoo Finance don’t load on their desktop Mac OS? Like if you go to any company on the Yahoo Finance page and then Community , most of the page loads, but the community part doesn’t. It just remains gray and looks like it is loading. I checked with other Mac users who don’t have Norton and Windows users, and no problem. This forum here doesn’t let me include a link unfortunately.
IEven though I am not using Norton’s browser add in, by having Norton’s Safe Web activated, it is apparently blocking it (even though it didn’t show any alarms). When I temporarily deactivated that, pages loaded correctly.
However, even adding finance dot yahoo dot com to the exclusion list, it doesn’t load the page.
I’ve reported it multiple times to Norton but get no response.
The gray area is what I mean in the screenshot below.
1 Like
bjm
April 30, 2026, 9:37pm
2
Hello @bking10000
~ fwiw ~ I’m not Mac & I’m not Sign’d In at Yahoo
https://finance.yahoo.com/quote/AAPL/
https://finance.yahoo.com/community/
try spacing the link to break the link
bking10000:
Even though I am not using Norton’s browser add in, by having Norton’s Safe Web activated, it is apparently blocking it (even though it didn’t show any alarms). When I temporarily deactivated that, pages loaded correctly.
there may be other base domains for example: yimg.com yahoo.com
===============================================
fwiw ~ ChatGPT (Norton app)
Even without the Norton browser extension, Safe Web in Norton 360 for Mac filters traffic at the system level. Disabling it restores the Yahoo Finance Community tab, which indicates a backend request is being blocked by Norton’s network filtering rather than anything in the browser.
With uBlock Origin disabled, Yahoo Finance Community still loads correctly on Windows (including ads), so the issue isn’t related to typical content blocking. This points to Norton 360 for Mac’s Safe Web/Web Shield engine blocking a specific backend request required for the Community tab.
Where this leaves the Mac user
They already confirmed disabling Safe Web fixes it
Your testing shows normal blockers aren’t the cause
So this is essentially:
a macOS-specific Norton filtering issue (false positive)
fwiw ~ AI suggested content…if you reach out to Norton support:
Based on testing across platforms, this appears to be a Norton 360 for Mac Safe Web / Web Shield issue , not a browser or site problem.
On Windows (same setup with Norton 360 ), the Yahoo Finance Community tab loads normally
Even with uBlock Origin disabled , the page (including ads) renders correctly
On macOS with Norton installed, the Community section remains stuck in a gray loading state
Disabling Safe Web immediately restores the Community content
The user is not using any Norton browser extensions , so this is not extension-related
This strongly indicates that Norton 360 for Mac’s Safe Web/Web Shield is blocking a backend request required for the Community feed , likely from a Yahoo API or related domain.
Adding finance.yahoo.com to the Safe Web exclusion list does not resolve the issue, which suggests:
the content is being loaded from multiple domains (e.g., Yahoo CDN/API endpoints), and/or
the block is occurring at the network filtering layer on macOS , where exclusions may not fully apply
Conclusion: false positive or overblocking issue in Norton’s macOS web filtering engine , causing partial page breakage without generating alerts.
Request:
If you want to add extra weight, you could optionally include:
“This is reproducible: Safe Web ON = broken, Safe Web OFF = works.”
We need a Mac user to chime in…
What signing in / sync might change
On Yahoo Finance :
When signed in , the Community tab may:
load personalized feeds
call different API endpoints
include moderation/user-state checks
When signed out , it may:
use more generic endpoints
load fewer scripts
So yes—login state can change the exact requests being made .
But here’s the key point
You already have the decisive signal:
Safe Web OFF = works Safe Web ON = breaks
That means regardless of login state:
Norton 360 is blocking something required
What login might explain
It could explain why:
Some users see the issue
Others don’t
Because:
Norton may only be flagging one specific endpoint that’s triggered under certain conditions (e.g., signed-in session)
Why it doesn’t change your conclusion
Even if login changes the endpoint:
It’s still a legitimate Yahoo request
It still works on:
Windows
Macs without Norton
So:
The failure is still Norton’s filtering decision , not Yahoo or account state
If you want to tighten your forum post further
You could add one line like:
“It’s possible the exact endpoint varies depending on whether the user is signed in to Yahoo, but since disabling Safe Web consistently restores functionality, the root cause still appears to be Norton’s web filtering blocking a required request.”
Bottom line
which request gets blockedwho is blocking it
If you want, the next step would be identifying the exact blocked request under signed-in vs signed-out—that’s how you turn this into a near-certain fix on Norton’s side.
==============================================
What a VPN can affect
Using a VPN can alter how Yahoo Finance serves the Community tab:
Different IP reputation / region
Different CDN endpoints
Different anti-abuse / tracker checks
Sometimes different API domains
So yes—under a VPN, Yahoo might:
call slightly different backend URLs
trigger different security or moderation layers
Where Norton fits in
With Norton 360 on macOS:
Safe Web / Web Shield inspects traffic at the network layer
It can flag:
“tracking”
“suspicious endpoints”
“low reputation IP/domain”
increase the chance of something getting flagged
But here’s the critical point
You already have the definitive test:
Safe Web OFF = page works
That means:
Even if a VPN changes which request is used, Norton is still the component doing the blocking
How VPN might explain inconsistencies
It could explain why:
One Mac user sees the issue
Another doesn’t
Because:
different VPN exit nodes → different endpoints → only some get flagged
Trackers specifically
The Community feature likely uses:
engagement APIs
analytics endpoints
possibly moderation/anti-spam services
These can look like “trackers” to security engines.
uBlock Origin (browser-level) → allows what’s needed
Norton macOS (network-level) → may block one of them
Quick test (if the user wants to confirm)
Have them try:
Turn VPN OFF Keep Safe Web ON
Reload Community tab
Outcomes:
If it starts working → VPN-triggered endpoint is being flagged
If it still fails → VPN not a factor
Either way:
Norton is still the layer making the block decision
Bottom line
Clean way to phrase it in the forum
VPN use or login state might change which backend endpoints Yahoo Finance uses, but since disabling Safe Web consistently restores the Community tab, the issue still points to Norton 360 for Mac’s web filtering blocking a required request.
=============================================
Well, with Norton 360 VPN disabled. https://finance.yahoo.com/community/ still loads page content okay.
Perfect—that actually locks in your baseline.
So now on your PC you’ve tested:
Norton 360 VPN OFF Safe Web ON
Yahoo Finance Community loads fully
VPN is not required for the page to work
VPN is not masking a failure
Your Windows environment is clean and functioning normally
What this confirms (very clearly)
You now have a solid comparison:
Environment
Result
Windows + Norton (Safe Web ON, VPN OFF)
macOS + Norton (Safe Web ON)
macOS + Norton (Safe Web OFF)
So the conclusion is now airtight
This is a macOS-specific Norton Safe Web / Web Shield issue
Not:
VPN-related
Browser-related
Yahoo-related
uBlock-related
What the VPN discovery did help with
It eliminated a potential “gotcha”:
Different IP reputation
Different Yahoo endpoints
Region-based behavior
Final refined explanation (very strong)
You can now confidently say:
“With Norton VPN disabled and Safe Web enabled on Windows, Yahoo Finance Community loads normally. However, on macOS, enabling Safe Web causes the Community section to stall, while disabling it restores functionality. This points to a macOS-specific issue in Norton 360’s web filtering (Safe Web/Web Shield), not VPN, browser extensions, or the site itself.”
If you want to go one notch sharper
You could add:
“This suggests Norton on macOS is blocking a specific backend request required for the Community feed, while the Windows implementation allows it.”
At this point, your testing is honestly better than what first-line support usually provides —you’ve isolated variables cleanly.
If Norton doesn’t escalate off that, they’re ignoring a very well-constructed case.
AI sourced content may make mistakes
Thanks, but that’s not the site in question.
Try and go to finance dot yahoo dot com/quote/AAPL/community/ for instance (or any other company) and you’ll see what I mean.
This happens if I am on VPN or not, and I am not running any other Norton extensions.
1 Like
bjm
May 1, 2026, 12:38am
4
bking10000:
Thanks, but that’s not the site in question.
Try and go to finance dot yahoo dot com/quote/AAPL/community/ for instance (or any other company) and you’ll see what I mean.
This happens if I am on VPN or not, and I am not running any other Norton extensions.
Okay…is this the address https://finance.yahoo.com/quote/AAPL/community/
Yes. I get the gray area, and happens on multiple browsers, and in private/incognito mode or not.
If I disable Safe Web, no issues.
1 Like
bjm
May 1, 2026, 12:40am
6
~ fwiw ~ I’m not Mac & I’m not Sign’d In at Yahoo https://finance.yahoo.com/quote/AAPL/community/
Thanks, but scroll down to the community posts, that is where the issue is. If you look in my screenshot, the top part loads, as does the side part, it is the community posts that don’t.
And thank you for helping with this.
1 Like
Thanks, so that’s what I mean. If I to go to the same page, I get the gray. If I do nothing else but open Norton and into Safe Web turn off Website scanning, and reload the page it works.
The minute I turn on Safe Web back on and reload the page, it doesn’t.
Here’s it with Safe Web off (first option, Website Scanning), no issue, for instance.
1 Like
bjm
May 1, 2026, 1:19am
10
Note: I’m not Mac
fwiw ~ ChatGPT (Norton app)
Why that matters for this issue
You now have a clean, reproducible trigger:
Website Scanning ON → Yahoo Finance Community stays gray Website Scanning OFF →
That’s about as definitive as it gets.
What “Website Scanning” is doing here
When enabled, it:
inspects encrypted web traffic
evaluates scripts / API calls in real time
can block requests based on reputation or heuristics
In this case:
it’s almost certainly blocking one specific backend request needed to render the Community feed
Why this is better than just “Safe Web is the problem”
You’ve now pinpointed it to a specific sub-feature , which is exactly what engineers need:
Not all of Safe Web
Not browser-related
Not VPN
Website Scanning module specifically
Clean final takeaway
You can confidently summarize:
“On macOS, disabling ‘Website Scanning’ within Norton 360 Safe Web restores Yahoo Finance Community functionality, indicating that this module is blocking a required backend request.”
Practical advice for the user (short term)
Until Norton fixes it:
Option A: Leave Website Scanning OFF when using Yahoo Finance
Option B: Toggle it only when needed
Option C: Use another device/browser without Norton filtering for that page
Big picture
You’ve now:
Isolated the exact feature
Confirmed cross-platform difference
Ruled out VPN, browser, extensions
This issue appears to be caused by Norton 360 for Mac – Safe Web → Website Scanning .
Findings
On macOS, the Yahoo Finance Community tab remains stuck in a gray loading state when Safe Web is enabled
The user is not using Norton browser extensions
Disabling Safe Web → Website Scanning immediately restores the Community content
Re-enabling Website Scanning reproduces the issue consistently
Additional testing
Windows system with Norton 360 (Safe Web ON, VPN OFF) → works normally
Disabling ad blockers (e.g., uBlock Origin ) has no impact
Norton VPN is not a factor
Conclusion
This points to a false positive / overblocking in Norton 360 for Mac’s Website Scanning module , which is blocking a backend request required by the Yahoo Finance Community feature. Because the content is loaded from multiple Yahoo domains, standard Safe Web exclusions (e.g., finance.yahoo.com) do not resolve the issue.
Workaround
Temporarily disable Safe Web → Website Scanning when accessing Yahoo Finance Community(until Norton updates their filtering rules)
Recommendation
This should be escalated to the Safe Web / Website Scanning team for review so the affected Yahoo endpoint(s) can be allowlisted.
Since disabling Website Scanning resolves the issue, this appears to be a Norton Safe Web false positive. You can contact Norton Support for a remote session so they can capture logs and escalate it, but the root cause has already been identified.
AI sourced content may make mistakes
fwiw ~ We’ll try to call attention to your topic. No promises. No timeline.
I’ve tried adding other exclusions like yahoo dot com overall (not just finance) as well as yimg dot com, and still no luck. It’s got to be some other domain that is called upon that Norton is blocking, but even when I try and inspect the page, I don’t see anything.
Very frustrating. I had also posted on the Apple community page and their advice is to get rid of Norton since Mac attacks are so few/Mac OS has some built in protection, but I’m not quite ready to go that route, yet.
I’ve also not heard back from Norton support on the two submissions I did about things being blocked that shouldn’t.
1 Like
bjm
May 1, 2026, 12:02pm
12
bking10000:
I’ve tried adding other exclusions like yahoo dot com overall (not just finance) as well as yimg dot com, and still no luck. It’s got to be some other domain that is called upon that Norton is blocking, but even when I try and inspect the page, I don’t see anything.
Very frustrating. I had also posted on the Apple community page and their advice is to get rid of Norton since Mac attacks are so few/Mac OS has some built in protection, but I’m not quite ready to go that route, yet.
I’ve also not heard back from Norton support on the two submissions I did about things being blocked that shouldn’t.
Hello @bking10000
Thanks, but what is the best way to report it to Norton support? Like I said, I tried two different methods like reporting false positive as well as reporting a defect and still no response.
1 Like
bjm
May 1, 2026, 9:25pm
14
May be best – for you – to document/report the issue directly via Norton support.
Note: for an official Norton support response to your issue – open a support case: Norton Support Help Center →Contact us (bottom of page)Contact Norton Support →Let’s get started.
Sorry, I’m not able to document/report the issue via Norton support – I’m not Mac.
1 Like
Thanks, will give that a shot. At least tonight, if I have no exclusion but turn off HTTPS scanning, it works.
I will open a ticket but at least have a workaround for now.
Thanks again for your help.
1 Like
bjm
May 4, 2026, 3:57pm
16
Hello @bking10000
Nothing yet. Had 1 frustrating long chat with level 1 Norton support, then chatted them again a couple days later since no progress, and got a reply yesterday from level 2 person saying so far they can’t recreate the issue.
1 Like
bjm
May 5, 2026, 4:38pm
18
bking10000:
Nothing yet. Had 1 frustrating long chat with level 1 Norton support, then chatted them again a couple days later since no progress, and got a reply yesterday from level 2 person saying so far they can’t recreate the issue.
We need a Mac user to chime in…
@shellcoder Can you jump into this thread for a quick assist? Thanks in advance.
SA
1 Like
bking10000:
Here on my Mac, even if you turn off Norton Safeweb, it still won’t load. I tried it on Safari too, still won’t load. I checked out the devtools in Chrome, I see a lot of The request has been blocked. error messages in Chrome. It looks like Norton is not the culprit but most likely Yahoo needs to make changes to their pages.
Thanks
2 Likes
