You Are At Risk - nothing happen when running scans

I get this "You Are At Risk" message and when I click "Fix It" nothing happens. The fix posted on Support page doesn't work

https://support.norton.com/sp/en/us/home/current/solutions/v95937867_EndUserProfile_en_us

When I clicked "Get support" in the task bar it says: "We did not find any issues with Norton 360 Premier

Also, when I run Norton Inside, I get message "Norton Inside cannot collect the necessary data because it cannot connect to the Symantec server. ..."

I'm not 100% sure, but I think this issue came up after my last Windows Update. 

Can you guys at Norton let me know how to fix this problem??