You are offline - Connect to the internet to turn on vpn

I am a windows 10 user, using Norton 360 for windows (24.12.9725 (build 24.12.9725.902)).
I have the message “You are offline - Connect to the internet to turn on vpn” in the VPN tab, even i am using normally internet. Before the last upgrade of Norton 360 GUI, i didn’t have any issue using vpn, any time.
What could the problem be?

Hello @IOANNIS_KORLINIS
Care to share your geo-location/country?
are you still seeing “You are offline”?
what DIY have you tried?

fwiw ~ first time seeing v24 Run LiveUpdate grayed out


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