09-20-2012 06:52 PM
In safemode, download , install and run Malwarebytes' Antimalware program. I Got the @#^%# yesterday and this takes care of it. I already had the program on my computer but when I got Norton's Internet Security Suite they said to disable it because it conflicts with Norton products. It's FREE and detected the MoneyPak/FBI/DNS Changer crap as Trojan.Ransom.FGen on my computer. I promise this will get rid of it.
I don't need your instructiions, maybe you need what one user has, which is FBI MoneyPak with Zeroaccess and MaxSS (own partition).
09-21-2012 07:41 PM
Quads, if you're going to constantly be a jerk, and never off any helpful advice to people with real problems, maybe you should find something else to do with your time than get on these forums.
09-21-2012 07:50 PM
You can disappear, no probs
I have removed 100's of infections here with people that, follow instructions and do as I asked.
"and never off any helpful advice to people with real problems,"
Good False Statement
As for FBI MoneyPak, look no http://www.bleepingcomputer.com/forums/topic461124
I have systems to fix for users that follow instructions than someone just being a annoyance.
09-21-2012 08:01 PM
From another user, there are message similar around
08-13-2012 02:31 AM
Thank you so much quads! I've learned my lesson about shady websites, no more random clicking . I'm so grateful for your help and hope that the people you volunteer to help become better at reading carefully and understanding your directions and warnings. It's amazing to me, how many people all of a sudden think they know better (while waiting for your replies, I read through a ton of other threads you were working on to get an idea of what the process would be like). Yet, you continue attempting to help others, not knowing if they're going to be smart a**es or not. That is extremely admirable to me, knowing that I wouldn't have the will to keep volunteering if I came across so many people like them. You've not only saved my computer but the money I would have had to spend on geek squad or something instead of textbooks for my last year of college.
Anyway, Thank you again for volunteering your time!!
10-24-2012 11:40 PM
Yes for sure it is a virus/rogue which sometimes wont even let you to log into Normal mode. But its easier to remove when you are in safe mode with removal tools.
Try this automatic removal tool:
Or use manual removal instructions :
10-24-2012 11:45 PM
Sorry I forgot to mention, that first of all try to do a system restore.
To start system restore from the safe mode command prompt proceed as follows:
1. Boot your Computer, during the startup sequence constantly tap the F8 key on your keyboard
2. From menu select the Safe Mode with Command Prompt
3. If asked - log on as Administrator. If you have not set an administrator password then simply press Enter
4. The Command Prompt should now appear
5. Now type %systemroot%\system32\restore\rstrui.exe or C:\Windows\System32\rstrui.exe and then press Enter