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mystartsearch website page on browser IE and Crome

Hi all,

Thanks for viewing this post. My both browsers now shows page of mystartsearch.com when they are opened first time. I have Norton internet security installed. I was trying to watch movie online and veehd player got installed. I am trying to remove veehd from programs list but it is not going, every time I click on uninstall it shows security window with virus name. I click on remove the file. then again I click on uninstall and it shows again this window asking me what to do.

I checked on google about mystartsearch.com page and they say it is a adware or browser hijakar.

I need to know how to remove this default page from IE and Crome. I done all settings in both but still this page comes by default.

I think this veeHD and mystartsearch.com are connected. kindly let me know how do I remove both things.

Thanks for your valuable time.

Thanks

Abhijeet

回复

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Re: mystartsearch website page on browser IE and Crome

Hi Abhijeet, This is a case of Potentially Unwanted Program / Potentially Unwanted Application ( PUP / PUA ) which came with the video player. We dont have the facility to clean it here. So I request you to signup with any free malware forums at : https://community.norton.com/forums/malware-removal-forum-recommendations . . . . You may pay visit to https://community.norton.com/forums/how-i-stay-safe-online for tweaks to avoid this in future.
regards, CV | There is no ONE TOUCH KEY to security . Be alert and vigilant. . | Always have a Backup Plan!
好评0

Re: mystartsearch website page on browser IE and Crome

Hi Abhijeet, This is a case of Potentially Unwanted Program / Potentially Unwanted Application ( PUP / PUA ) which came with the video player. We dont have the facility to clean it here. So I request you to signup with any free malware forums at : https://community.norton.com/forums/malware-removal-forum-recommendations . . . . You may pay visit to https://community.norton.com/forums/how-i-stay-safe-online for tweaks to avoid this in future.
regards, CV | There is no ONE TOUCH KEY to security . Be alert and vigilant. . | Always have a Backup Plan!
好评0

Re: mystartsearch website page on browser IE and Crome

The reason that your browser got the mystartsearch.com webpage due to unwanted programs installed such as the veeHD. To fix this, you need to remove the unwanted programs using the Norton Power Eraser then reset your web browsers.
好评0

Re: mystartsearch website page on browser IE and Crome

Hi all,

Thanks for viewing this post. My both browsers now shows page of mystartsearch.com when they are opened first time. I have Norton internet security installed. I was trying to watch movie online and veehd player got installed. I am trying to remove veehd from programs list but it is not going, every time I click on uninstall it shows security window with virus name. I click on remove the file. then again I click on uninstall and it shows again this window asking me what to do.

I checked on google about mystartsearch.com page and they say it is a adware or browser hijakar.

I need to know how to remove this default page from IE and Crome. I done all settings in both but still this page comes by default.

I think this veeHD and mystartsearch.com are connected. kindly let me know how do I remove both things.

Thanks for your valuable time.

Thanks

Abhijeet

Hi,

It sounds like it's time to sign up for assistance from one of the free malware removal sites.  Please pick one and stay with them until your system is clean.

https://community.norton.com/forums/malware-removal-forum-recommendations

Windows 10 x64 1903
好评0

Re: mystartsearch website page on browser IE and Crome

I had set a post sail with all these data , a day before and may be caught in some storms. Are gurus exempted from link review? I think yes.
regards, CV | There is no ONE TOUCH KEY to security . Be alert and vigilant. . | Always have a Backup Plan!
好评0

Re: mystartsearch website page on browser IE and Crome

I had set a post sail with all these data , a day before and may be caught in some storms. Are gurus exempted from link review? I think yes.

Hi CV,

Please see my reply here.  I give up!  I will not be trying to assist Norton Customers until this crappy forum platform is fixed. 

Dave

Windows 10 x64 1903
好评0

Re: mystartsearch website page on browser IE and Crome

Hi Dave, Nothing personal in my last comment. I just meant I was annoyed with the review rules. I too am getting fedup with the new crazy rules, which drives my nuts at weekends. @ Tony, How we are supposed to help effectively when these forum issues remain unsolved? Either give some moderation ability to Gurus or Norton Fighters or takeout hyperlink moderation. Why cant you guys trust people who help for over 6 years?
regards, CV | There is no ONE TOUCH KEY to security . Be alert and vigilant. . | Always have a Backup Plan!
好评0

Re: mystartsearch website page on browser IE and Crome

Hi CV,

My frustration is not in any way aimed at you or anyone else.  It is aimed fair and square at this crap new platform.

Sorry for the confusion.

Dave

Windows 10 x64 1903
Accepted Solution
好评0

Re: mystartsearch website page on browser IE and Crome

Thanks  Nikhil_CV and Krusty 13 (Dave) for your comments.

I did everything to remove mystartsearch.com from my IE and Chrome but small trick solved problem. I installed 2 or 3 adware removal software's but they didn't able to remove it. I got one suggestion form google search that remove mystartsearch link from "Target" text box in properties of IE which gets opened from IE shortcut in Taskbar. And this trick worked and I saved IE.

For Chrome, I removed it from machine and installed new one.

Thanks all.

Abhijeet

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