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554 error e-mail rejected

legitimate Emil from my bank was rejected seemingly by Norton.

554 message rejected policy reasons.

How can I change the policy?

MS outlook win 8.1.  Any ideas please.

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Re: 554 error e-mail rejected

Hi alaningle,

The email was rejected by your email service provider because it violated one of the provider's policies.  Norton simply displays the notification your provider sends you.  The rejection had nothing to do with Norton or any local policy of yours.  Yahoo Mail, for example, offers this explanation for this error:

https://help.yahoo.com/kb/SLN4781.html?impressions=true

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