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Update Services blocked why? n360 Vers 22.5.0.124 update

In the process of dealing with all the firewall issues caused by the n360 Vers 22.5.0.124 update, the following need to be addresses ASP.

Why are standard known update services blocked. Most of them are very important to the security of the system.

One big example:
Alert entries: Category Firewall - Activities
##
Activity: Info, You blocked blocked Adobe® Flash® Player Update Service 18.0 r0 from accessing your network resources

7/13/2015 7:15:00 AM

Program Path: C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Local Computer: 192.168.1.153, 57307
Traffic Description: Outbound TCP, https
##

Update services from all the different vendors needs to be reviewed and added automatically so that fixes get into systems as soon as they are available. I understand that this is
 a two way street. The vendors have to notify Norton and the other anti-virus vendors, so that the digital IDs can be added and tested. I would guess that this process should be well understood by now. So with that being said...

Blocking new versions of updaters for a day or two is normal, but this one has a digital signature from July 3, 2015 and modified date of 7/8/2015 10:10 AM.
And the big deal here is Adobe is not some small off the wall company, thier software is used by just about everybody on the internet.
So why is it blocked?

Another one for example is C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe

Its' digital signature is Janury 9, 2014 10:26:44 PM and modified date of 1/9/2014 10:26PM.
This is not a new program!

Currently I am manually unblocking any updaters that I find are blocked in the "Security History".
This is taking a lot of my time, and if I need to reset the firewall all of these fixes are removed.

Since most updaters run on their own schedule or when a program is used, this is a very time waisting process to go through the history to find the ones that are not working, since they are being blocked by the firewall. From what I have seen, most of these updaters donot report an error to the end user, since they just guess that the network access was bad and retry later.

I have not work on code for a few years, but one would hope that a new error code would have been added to return access blocked by security code. But I know that is very unlikely knowing how the kernel and driver code are written.

Most End users, would not even understand what is going on with these programs being blocked or that they are blocked.
Let alone how to unblock them.

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Re: Update Services blocked why? n360 Vers 22.5.0.124 update

This is an big issue, even though I unblocked the Update checker for flashplayer I now see that the installer and the downloaded installer are also being blocked. What is up here. No end user will be able to deal with this!

##
Category: Firewall - Activities
Date & Time,Risk,Activity,Status,Recommended Action,Program Name,Program Path,Default Action,Action Taken,Local 

Computer,Traffic Description
7/14/2015 2:15:16 PM,Info,You blocked InstallFlashPlayer from accessing your network resources.,Blocked,No Action 

Required,InstallFlashPlayer,C:\Windows\Temp\{C54E94CC-C4CD-4575-AA78-7F9E56FFDE70}\InstallFlashPlayer.exe,No Action 

Required,Block,"192.168.1.153, 54443","Outbound TCP, www-http"
You blocked <b>InstallFlashPlayer</b> from accessing your network resources. To allow <b>InstallFlashPlayer</b> to access 

your network resources, in the <b>Actions</b> panel, click <b>Allow</b> if applicable. 

##
Category: Firewall - Activities
Date & Time,Risk,Activity,Status,Recommended Action,Program Name,Program Path,Default Action,Action Taken,Local 

Computer,Traffic Description
7/14/2015 2:15:19 PM,Info,You blocked FlashPlayerInstaller from accessing your network resources.,Blocked,No Action 

Required,FlashPlayerInstaller,C:\Windows\SysWOW64\FlashPlayerInstaller.exe,No Action Required,Block,"192.168.1.153, 

54444","Outbound TCP, www-http"
You blocked <b>FlashPlayerInstaller</b> from accessing your network resources. To allow <b>FlashPlayerInstaller</b> to 

access your network resources, in the <b>Actions</b> panel, click <b>Allow</b> if applicable. 

##

If this is a none issue fine, but the history does not show me enough data to know if this is a problem or not.

好评0

Re: Update Services blocked why? n360 Vers 22.5.0.124 update

I double checked and the automatic update through chrome did not work, something important was blocked!

I did a manual update and something was still blocked, but the new version of flashplayer is in place. End users will not even know that the something is not being updated....

### Snap from Chrome 3:27 PM 7/14/2015
Adobe Flash Player (2 files) - Version: 18.0.0.203
Shockwave Flash 18.0 r0
Name:    Shockwave Flash
Description:    Shockwave Flash 18.0 r0
Version:    18.0.0.203
Location:    C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.132\PepperFlash\pepflashplayer.dll
Type:    PPAPI (out-of-process)
     Disable
MIME types:    
MIME type    Description    File extensions
application/x-shockwave-flash    Shockwave Flash    
.swf
application/futuresplash    FutureSplash Player    
.spl
Name:    Shockwave Flash
Description:    Shockwave Flash 18.0 r0
Version:    18,0,0,209
Location:    C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_18_0_0_209.dll
Type:    NPAPI
     Disable
MIME types:    
MIME type    Description    File extensions
application/x-shockwave-flash    Adobe Flash movie    
.swf
application/futuresplash    FutureSplash movie    
.spl

### manual download of new flashplayer for chrome
## Excuted and it worked, but something was blocked
Category: Firewall - Activities
Date & Time,Risk,Activity,Status,Recommended Action,Program Name,Program Path,Default Action,Action Taken,Local Computer,Traffic Description
7/14/2015 3:28:43 PM,Info,You blocked Adobe Download Manager from accessing your network resources.,Blocked,No Action Required,Adobe Download Manager,C:\Y\Downloads\flashplayer18_ha_install.exe,No Action Required,Block,"192.168.1.153, 56457","Outbound TCP, https"
You blocked <b>Adobe Download Manager</b> from accessing your network resources. To allow <b>Adobe Download Manager</b> to access your network resources, in the <b>Actions</b> panel, click <b>Allow</b> if applicable. 

## Snap from Chrome 3:32 PM 7/14/2015
Adobe Flash Player (2 files) - Version: 18.0.0.209
Shockwave Flash 18.0 r0
Name:    Shockwave Flash
Description:    Shockwave Flash 18.0 r0
Version:    18.0.0.209
Location:    C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.134\PepperFlash\pepflashplayer.dll
Type:    PPAPI (out-of-process)
     Disable
MIME types:    
MIME type    Description    File extensions
application/x-shockwave-flash    Shockwave Flash    
.swf
application/futuresplash    FutureSplash Player    
.spl
Name:    Shockwave Flash
Description:    Shockwave Flash 18.0 r0
Version:    18,0,0,209
Location:    C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_18_0_0_209.dll
Type:    NPAPI
     Disable
MIME types:    
MIME type    Description    File extensions
application/x-shockwave-flash    Adobe Flash movie    
.swf
application/futuresplash    FutureSplash movie    
.spl

###

好评0

Re: Update Services blocked why? n360 Vers 22.5.0.124 update

I was delay on entering this on my end, not by the forum.

There is an issue with this, the two installer programs only exist for a short time. So there is no way to unblock them.
This is the automatic update from inside of Chrome. I had to do a manual update to get the current 18.0.0.209 version on to my system. [removed]

好评0

Re: Update Services blocked why? n360 Vers 22.5.0.124 update

I am having the same problem.  A half dozen programs, including windows updates, are being blocked.  Does anybody have a solution?  Is Symantec working on this?

Thanks,

Michael

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Re: Update Services blocked why? n360 Vers 22.5.0.124 update

Have you restarted your computer?

Things happen. Export/Backup your Norton Password Manager data.

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