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I can't use NIS or Live Update since Windows 10 Upgrade

Hi. Good Evening. First of All I'm not Tech Savvy. I "Can't buy a Clue". I have 2 Issues to seek help with Please. 1st  I can't get Norton's Live Update to { Finish Installing Updates } 3/5 tries It states call support .Error. And my 2nd Request is, I can't get Norton's ID Safe to Open. It just does nothing. Thank You.

标签: Windows 10

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Re: I can't use NIS or Live Update since Windows 10 Upgrade

Good evening Douglas

Perhaps you could let us know which version of NIS you are using, you can find this by clicking on Help in the main Norton window then hovering over About, also which Windows are you using.

When I ran Live Update on my father's laptop today there were two Norton updates that would not install, when I turned off his laptop and turned it back on again the two updates downloaded and installed. I have seen this happen on the odd occasion in the past.

A shutdown of your PC/Laptop often helps many things.

Michael

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