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Norton Internet Security Stopped Working In Windows 10

I am running V 22.5.2.15.  Upgraded from Win 7 to Win 10. Prior to upgrade I tried to download and print all passwords according to process given by Norton but was not able to.  (My bad-I should have copied all manually.) Following upgrade was expecting difficulty so following Norton announcement changed to Internet Explorer (thanks for telling us about the problem).  I WAS able to access web sites and Norton IS filled in passwords correctly.  The only other change I made was to revert email back to Outlook because I find the new Win 10 email system unsuited for my needs.  All was well, except that Win 10 took about 2-3 minutes to boot.  After three days of NO problems with IE and Norton IS autofill, this morning when I booted the boot time was down to approx. one minute (good!).  However, when my screen downloaded over one-half of my shortcuts were missing off of the screen and the remaining were in new locations.  When I tried to enter a website I clicked on "Vault Closed" to bring up Norton IS it would not open.  I tried several different ways to open Norton IS but it will not open.  I am *guessing* that Win 10 did one of its automatic updates, but am not sure.  I have probably given excess information but I am hopeful that one of you computer jocks, or Norton techs, will tell me how to bring Norton IS back on line, or at the least advise how I can recover all passwords I am *assuming* are still somewhere in the Norton cloud.  I plan on staying with IE and Outlook because they are far more functional for my needs.  If I can recover my passwords I will probably delete all from the cloud and enter the PWs manually as I have no idea what will happen next with Win 10.  I do not want to revert back to Win 7 because I want an OS that will be supported for a few years.  Thanks, folks.  Jim 

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Re: Norton Internet Security Stopped Working In Windows 10

very similar porblem here as well

google takes me here

https://community.norton.com/en/blogs/product-update-announcements/norto...

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Re: Norton Internet Security Stopped Working In Windows 10

ADDITIONAL:  I failed to mention that I also tried re-booting several times.  Results always the same.  Also, I doubt this is related, but after the upgrade to Win 10, my power settings, i.e., sleep, shut down, etc., stopped working (this is an HP laptop).  No matter how I set it, the laptop shuts down completely after 10 minutes of inactivity.

UPDATE:  Booted again this evening after PC was shut down approx. four hours.  It reverted back to taking approx. three minutes to boot, and when the screen came up, ALL of my shortcuts were back on the screen.  I immediately tried Norton IS and was able to open it, log in, and use all passwords.  I was able to open Norton IS both from the start menu and from the task bar.  I should note however, that when I tried to open the passwords this time Norton told me I had to sign into my Norton account before signing in to the password section of IS.  Strange.  Note on task bar:  When I did the upgrade the Norton IS icon was put on the task bar as part of the update process--that icon has NEVER worked in Win 10.  I pinned a new icon to the task bar and it works.  A final oddity:  When I booted this time a new icon appeared on the task bar:  Steps Recorder.  I have never used Steps Recorder and do not even remember seeing it on another PC I have that is running Win 8.  I guess a moderator can close this thread, but I hope it is left open for a while so we can find out if others have similar problems, and/or solutions.  I have NO faith that my system is fixed.  I am flying IFR, in the blind, on this one!!  Thanks, all.....

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Re: Norton Internet Security Stopped Working In Windows 10

Hello JBrad

Welcome to the Norton Community Forum

You, as the Opening Poster of this Thread, is the one who has to close the thread when you feel it has been solved by clicking on the post that solved it.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
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Re: Norton Internet Security Stopped Working In Windows 10

Thank you floplot for telling me the procedure.  I guess from the lack of response, (only one other person having a similar problem) I will go ahead and close this thread as 'solved.'  I still have no idea why boot times were different or why I was not even able to open Norton IS.  Over the past few days it has remained a consistent and fairly fast boot (about 45 seconds).  I did dig into the system and noticed that Norton IS was NOT on the booting start list so I added it and that seems to have helped.  Plus, I am no longer getting a message to sign in to the Norton web site in order to open the vault.  All I do now is log into the vault. 

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Re: Norton Internet Security Stopped Working In Windows 10

It is possible that the longer boot times were caused by a couple of Windows updates. A big one came through, a Cumulative Update, that extended my Win 10 shutdown and restart times. After that, things settled down.

Things happen. Export/Backup your Norton Password Manager data.

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