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Norton identity safe sync

Hello. I installed on my phone Norton identity safe and I added some notes. After that, I checked my account from the desktop. I found there only a part of the notes I made on mobile. How do I sync the mobile app with the site? Thank you!

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Re: Norton identity safe sync

What phone are you using? If an Android based phone, what Android version are you using? Same question if you use and iPhone, OS version please.

On the main Identity Safe screen, scroll to the bottom and sign out of your Norton Account. Then restart the phone and try to sign in again. Remember you will first have to sign into your Norton Account using your email and password. Then you will be asked for the vault password.

Things happen. Export/Backup your Norton Password Manager data.
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Re: Norton identity safe sync

Your sugestion solved the problem. Thank you!
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Re: Norton identity safe sync

Glad to hear you got things working again.

Things happen. Export/Backup your Norton Password Manager data.

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