Norton 360 finds PUA.Yantoo on my win 10 machine. When I click Fix the windows says working and hangs forever. Clicking cancel does not stop the attempted to fix and the only thing left to do is reboot.
When you reboot are you using the restart option in Windows? Any of the Shutdown options will use the Fast Start feature of Windows that does not actually give a full shutdown.
Try running a Full System scan from 360.
I would also suggest a second opinion scan using the FREE version of Malwarebytes. You can find it here http://www.malwarebytes.org/products/malwarebytes_free/
The problem is that N360 keeps finding it and pops up a window that it found 5 instances. If I select fix it NEVER does. After 30 minutes it still says working and if I cancel the fix, it never terminates. I'll try running malware bytes
I just installed Norton Security on my Win 7 machine, it popped up with the PUA stuff, and I clicked fix for the PUA YonToo entry and it took a while but it came back saying fixed. So, it seems maybe this was solved in the Norton Security software. Not sure about this 360 stuff though. So, I won't click that box saying it's solved but for Norton Security, it did not hang forever and says fixed. Maybe upgrade or change to that one?
Are you 10ACTony?
? No, I'm not. I just bought the Norton Internet Security from amazon yesterday and installed and it popped up with the tontoo msg so I said fix and after a lengthy wait, it said it was fixed so I thought to post here that it DID seem to fix it if the msg "fixed" was accurate. No idea if that helps that other guy or not since 360 is a diff thing (I guess). I'm already not happy with this Norton stuff. I hit clean files and boom, it deleted all these files and never once ASKED to review them or even let me see what it deleted! That's bs, I'm sorry. I don't know anybody on these forums.
Please go to Security>History>scroll down to File Cleanup. Click on More Options on the lower right side and it will list all the files it deleted. It didn't ask you to review them because they are all temp files. Please go over the settings so you become familiar with them and you can make changes to what is set by default and you can set your schedules also.
If you have any more questions, just start a new thread and ask away.
ok, thanks. i just am not sure this firewall is really doing anything. Never pops up a window when I run a new pgm. Never pops up anything and in the summary of what great things Norton did for me, it lists all this bs about my PC cleanup and crap but what about blocked net intrusions or requests? It's not even an icon on that summary screen! That's insane.
I need a firewall that is badass. I am thinking of going back to Comodo or buy Kaspersky. I am no expert, btw, but at least Comodo asked me explicitly every time a new process or program came up and let me ok it or block it.
I really bought this on the basis of some good amazon dot cm reviews and I knew Symantec was an old company that was around a LONG time and did stuff that lots of bigger companies used. Anyway... I don't know. I just have a stalker/hacker/libeler/harasser/bully that I don't want gaining access to my computer data.
Most users just want Norton to do its job and stay out of the way. The quick way to see if your product is functioning properly is to check the icon in the system tray. As long as there is a green checkmark, you are OK.
If you really want the annoying pop outs to let you know every time something on your system wants to access the internet, you can change Norton settings to show you this. It can be overwhelming, but if you want to know more just post back and ask.
"Please go to Security>History>scroll down to File Cleanup. Click on More Options on the lower right side and it will list all the files it deleted. It didn't ask you to review them because they are all temp files. "
That path doesn't lead to anything about file cleanup. Are you talking about Norton Security or 360? I have this Security package. Nowhere in "history" nor "more options" do I see anything about file cleanup or deletion. ?
When I used Comodo it would show on the TOP SCREEN a number representing blocked incoming requests and I could click that # and see the IP addresses it blocked. Where is that in NOrton Security?
My main question is how secure is this from a hacker like Anonymous? or someone who just hacks his whole life? I don't spend my days doing that so I'm not really up on it. I know about other topics.
Fwiw, Norton's firewall is one of the best around. Left on Auto, it will do it's job and not bother you with questions every couple of minutes.
It's job is to keep the bad guys out, and it's not called the Smart Firewall for nothing.
Most people want a security suite that just does the job quietly, which is exactly what I get from Norton.
I was describing what Norton Security does. Please go to the Security>History and use the scroll down and look into each category. Since you just installed the program, it's best to look over all the settings and become familiar with them. At the end of each setting, there is a little ?. If you click on that, it will bring up a KB which will explain that setting.
There is also a manual included if you go to Help and Product Manual, you can read that also and use it as a reference guide until you become a little more used to the program. You should really install Norton Security into your other computer as long as you have a license for more than 1 device. It really is a better program than N360 is.
Please run Live Update several times until you get version 18.104.22.168 if you don't have it yet. You can see the version by clicking on Help>About on the main page.
If you have any more questions, please feel free to ask us. That is what we are here for. A new security program can be over-whelming for some people and there is nothing wrong with that.
Please remember, you just installed the program. Did you thoroughly remove your previous security programs by using their removal tool before you installed your Norton products? Was it installed on a clean computer? You won't find malware listing right away if you surf safely and don't do dangerous things. Most people don't want all kinds of popups and stuff popping up and they want a program that is simple to use and is yet effective. Each security program does work differently.
Thanks and sorry for the long post.
Yep, I was using Comodo firewall and anti v. The only thing Norton found was that PUA stuff and some trojan it identified (or falsely identified) in some rar I had downloaded a long time ago. I generally don't go to that many sites. youtube bing google my email and I often hover over the url to be sure it's not different than what it shows at the lower left of my browser. I use firefox also.
I'd still like Norton to tell me if some outside IP or connection is trying to access my PC. That should only happen when I am doing something like skype or being online where it's some 2 way thing or maybe other stuff but some weird IP suddenly trying to do something on my PC... I think I'd like to know about that. I don't really have a good feeling that these firewalls are really hack-proof. How could it possibly read the intentions of some random, anonymous connection asking to do this or that? Maybe I should find a vid or article on hacking 101. hehe anyway thanks. I'm not sure I like the oversimplistic GUI where you have NO stats showing when you open it up. Gotta click this and that then this. ? Wouldn't it be nice to CONFIG the GUI to where it showed the stuff you wanted each time you opened it? Maybe it can. I don't know.
When Comodo blocked some IP I could go see the IP and enter it into a network zone list that was set to be blocked so all those IPs from weird parts of the world I just added them once they tried connecting for no reason. Maybe they are a dynamic IP and next person is different so blocking IPs is pointless. I think this is probably why that group Anonymous can hack stuff. You never can know what the hell is going on inside such a complicated mess of code. :(
With all default settings, Norton will pop out a warning message at the bottom right of your screen if there is an attack that Norton has dealt with.
The information to click on Security - History just shows what Norton has done in the past. Normally you do not have to look at that, and I usually advise against it unless you understand what is being reported. It usually just worries users for nothing.
I would suggest that you go to Settings>Firewall. Check out all the settings and see what gets done in the Smart Firewall. You can add IP's to be blocked under the Program Rules. You can create Program Rules there and move the Rules to the Top. There is a setting that blocks all malicious programs. If a someone tries to attack you, the IP is blocked for a certain amount of time. You get notices if you have it set up that way. I think this Smart Firewall probably can do every thing that Commodo does, but you do have to find the settings and know how to work them if you want to get more involved in the Firewall. The Firewall is in Stealth mode if you don't mess around and open up ports that shouldn't be open.
Look in the Manual under Firewall and that will help to explain things also. You can also reset the Firewall if you want to. Each program that is listed is either allowed or blocked. Programs get added as you use them or you can add programs if you want to. This Firewall can do a lot if you want to look for things and don't trust the Firewall yet. Your Hosts File also blocks bad IP's and sites I believe.
Really though, look over each setting in the Firewall to see everything it can do. It will most likely look empty except for the programs you have used and the programs it finds on your computer during a scan. You should do a Full System Scan as soon as you install the program.
Norton Security has many levels of protection. You are safe and as long as you see the Green checkmark, your computer is safe. I would set your full system scans to weekly so that you feel safer and set it for a time when you are not using your computer so that it can get it done without interruptions.