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one click support freezing 2nd time around,this pop up happened 1st time !

Hi

I had been reading the One click support with IE8 issues so thought I woud start a new thread.I have just installed IE8 and saw these threads about one click and thought I would see if mine works.Ok first time  When it started to load it froze only a little then next came this pop up(sorry you have to wait for it to be ok'd)

Not understanding the pop up I figured it was ok to proceed.I got through to one click support.On the 2nd try it froze and never got past the freeze (I gave it 3-4mins maybe not long enough?)

Not a issue for me as I don't use One click,I forget its there and use the web based support! My other computer has IE7 and One click is ok

Cheers Mo Windows 7 64 bit, NIS2013

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好评0

Re: one click support freezing 2nd time around,this pop up happened 1st time !

Hi

I had been reading the One click support with IE8 issues so thought I woud start a new thread.I have just installed IE8 and saw these threads about one click and thought I would see if mine works.Ok first time  When it started to load it froze only a little then next came this pop up(sorry you have to wait for it to be ok'd)

Not understanding the pop up I figured it was ok to proceed.I got through to one click support.On the 2nd try it froze and never got past the freeze (I gave it 3-4mins maybe not long enough?)

Not a issue for me as I don't use One click,I forget its there and use the web based support! My other computer has IE7 and One click is ok

Cheers Mo Windows 7 64 bit, NIS2013
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Re: one click support freezing 2nd time around,this pop up happened 1st time !

Hi Mo,

I experienced this pop-up and I posted a query about it somewhere on this forum.

I also would like to know why it did this as well.

Since this pop-up, when I turn on computer in the morning to do Full System Scan, it takes about 1 minute (today it was 13 seconds. Still a long time to wonder why there is a black screen there when there was not one before this strange occurrence!!) for a black screen to display after the Windows Logo displays and before it goes to the Welcome screen (it says it is loading settings).

BTW, I am finding that there are malaware BHO's on my computer through Adobe Air, Dell/Google (BAE.dll) so far on my computer. I will need help in solving this problem too.

Windows XP Version 2002 SP3 Home Edition; NIS 2011 (18.5.0.125); FF 4b11; IE8
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Re: one click support freezing 2nd time around,this pop up happened 1st time !

Just an update,I uninstalled IE8 and went back to IE7.Much better results now.I had a few other issues that I think I can put down to IE8 and my laptop.

Not enough Ram to support IE8 = Under a GIG

I had Malware bytes freeze while updating (unsure if it's related to the IE8 or just a case of something else happening at the same time..Coincidence?)

All is well on the laptop and one click back to normal.

Cheers Mo Windows 7 64 bit, NIS2013

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