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Cannot enable Norton toolbar for Firefox/Windows 10

I have a new MS Surface Book laptop/W10/Firefox browser/Norton 360.  The Norton toolbar has been disabled but there is no option to enable it!  Therefore I cannot use the vault feature.  There was once a chat feature where someone from Norton took over my old PC and fixed it.  Anyway, maybe someone can help.

标签: Norton 360

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Re: Cannot enable Norton toolbar for Firefox/Windows 10

Hi admiralva,

Welcome to the Norton Community!

A new toolbar for Firefox 41 and newer versions is not yet available although something is in the air as posted here by athena Symantec Employee. If you click subscribe at the bottom of that post, you will receive an e-mail notification as soon as a new message is posted there.

As to the chat for Customer support, it is still available - use this link whenever you need to contact them www.norton.com/chat.

Regards.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
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Re: Cannot enable Norton toolbar for Firefox/Windows 10

Thanks for the prompt reply.  I'll sit tight.

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