• 所有社区 - 中文
    • 所有社区 - 中文
    • 论坛
    • 创意
    • 博客
高级

不是您要找的? 咨询专家!

此论坛帖文需要解决方案。
好评0

Norton doesn't always start up

Norton doesn't always start up when I start my computer. Most of the time it starts up and runs properly in the background but sometimes it just doesn't start. I am then unable to get it to start - the only solution at that stage when I notice that it isn't running is to re-boot the computer. And then it is usually fine. There are no error messages or sign that there is a problem - I just notice that the icon isn't there and it isn't running. And it isn't possible to get it to run.

I am running a clean install of Windows 10 64bit following a motherboard/processor/disk/memory upgrade. As far as I am aware it is the current version of Norton internet security (I can't find the version number anywhere but the diagnostic tool tells me that it is the latest version). Any ideas? Thanks.

回复

好评0

Re: Norton doesn't always start up

Hi,ian.gee. As you've rebooted and no improvement, have you disabled Fast Startup as this has been known to cause issues.

http://www.tenforums.com/tutorials/4189-fast-startup-turn-off-windows-10...

If that doesn't help, it might be worth trying the Norton Remove and Reinstall Tool, which will give you a fresh copy in the event of any corruption.    http://www.norton.com/nrnr

If used, please read the Before you begin note and run Live Update after until no more are found. Reboot again.

Let us know how you go.

Windows 10 Home X 64 Norton Security Premium Latest Version
好评0

Re: Norton doesn't always start up

Thanks. I have turned off the fast boot setting (didn't even know it was turned on) and will see what happens. I will need to give it a week or two to know if it has sorted it, as it only happens now and again. If it doesn't work I will remove/re-install, but was hoping to avoid this! Best wishes.

好评0

Re: Norton doesn't always start up

Hi, Ian. The NRRT is simple to use, and quite quick so don't be concerned about using it.

Rebooting and/or using the NRRT, can fix many issues !

Windows 10 Home X 64 Norton Security Premium Latest Version

This thread is closed from further comment. Please visit the forum to start a new thread.