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My windows Vista seems infected by some kind of virus. It suddenly stopped the event service

My windows Vista seems infected by some kind of virus. It suddenly stopped the event service, and since then I lost the internet. I'm sending this thru my tablet. I dont know what sequence of actions must I follow to restore my OS to normality. Can anybody help me? Thanks

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Re: My windows Vista seems infected by some kind of virus. It suddenly stopped the event service

Firstly, please do NOT try any 'quick fixes' or to solve this yourself.

It sounds like it's time to sign up for assistance from one of the free malware removal sites.  Please pick one and stay with them until your system is clean.

https://community.norton.com/forums/malware-removal-forum-recommendations

A little bit of knowledge is... well a little bit of knowledge.
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Re: My windows Vista seems infected by some kind of virus. It suddenly stopped the event service

Hi oav2015:

Do you have Windows Update configured to automatically download updates, and did your problem first appear on 08-Dec-2015?

If so, you might want to read Nikilet's thread Updates Were Not Configured Correctly in the VistaForums.  Some Vista users, including myself, received an error message stating "Updates were not configured correctly. Reverting changes. Please do not turn off your computer" when they tried to install the December 2015 Patch Tuesday updates released 08-Dec-2015.  Seven updates for Vista and IE9 were marked as "Failed" on my machine after Windows forced an automatic rollback and re-boot of my machine.
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32-bit Vista Home Premium SP2 * Firefox v42.0 * IE9 * NIS (2014) v21.7.0.11 * MBAM Premium v2.2.0
HP Pavilion dv6835ca, Intel Core2Duo T5550@1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS

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Re: My windows Vista seems infected by some kind of virus. It suddenly stopped the event service

Hi Imacri,

Thanks for your last post, I just fired up my Vista laptop for the first time in a couple of weeks this AM.  I went through the normal catch-up on updates, defs etc with my Norton Security Premium and then decided to tackle Windows Update.  I have mine set to let me decide when to install.  My Windows Update showed they were last checked 11/24/2015. Strange as most recent check is normally shown as today's date.  So I ran the Check for Updates and it appeared to be hung on the Checking for Updates.  I stopped it and then spotted your post above and decided to restart the Check for Updates and I am now leaving it running - only been about 15 minutes, so time will tell if it completes or not.

I'll keep you posted.

<EDIT> After about 40 minutes, it completed the update and presented 14 updates to install.  Installs in progress.

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Re: My windows Vista seems infected by some kind of virus. It suddenly stopped the event service

Windows Update completed successfully.  I reran Check for Updates and it took around 4 minutes to complete - not unexpected for this older system.

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Re: My windows Vista seems infected by some kind of virus. It suddenly stopped the event service

yank:
So I ran the Check for Updates and it appeared to be hung on the Checking for Updates.  I stopped it and then spotted your post above and decided to restart the Check for Updates and I am now leaving it running...

<EDIT> After about 40 minutes, it completed the update and presented 14 updates to install.  Installs in progress.

Hi yank:

This long "Checking for updates..." phase is apparently a known issue for both Vista and Win 7, especially for machines with a slow CPU and/or limited amount of RAM - see the post <here> by Sysinternals forum moderator MagicAndre1981.  Microsoft has released a series of updates starting with KB3050265 (Windows Update Client for Windows 7: June 2015) to fix this problem for Win 7, but they don't appear to be in any hurry to release a similar patch for affected Vista users.

Windows Update is configured to Never check for updates on my machine and I always run my updates manually.  My Patch Tuesday updates have gotten stuck a few times on "Checking for updates..." for 30 min or longer since August 2015 but they always installed successfully if I left my computer alone for an hour or so - until this month.  The December 2015 Patch Tuesday updates were the first Windows Updates I've ever run on my Vista machine where I had a serious problem (i.e., errors during final configuration stage, black screen for several minutes after re-boot, multiple update failures and automatic rollback).
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32-bit Vista Home Premium SP2 * Firefox v42.0 * IE9 * NIS (2014) v21.7.0.11 * MBAM Premium v2.2.0
HP Pavilion dv6835ca, Intel Core2Duo T5550@1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS

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Re: My windows Vista seems infected by some kind of virus. It suddenly stopped the event service

Not a single one of Microsoft's monthly revisions to the Windows Update Agent has made a shred of difference in its loathsome performance.  WUA ran for over 3 hours before it managed to begin downloading the December patches for a Win7 system.  CPU usage and memory consumption were off the charts.

It also routinely consumes vast amounts of memory on a Vista x64 system.  Fortunately, since that system is a Quad Core the WUA update agent only sucks up 25% of total CPU capacity.

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