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cant install norton 360, need pin or key

not sure if this right forum but,

i recently purchased the 360, and i need a pin or key number to confirm my purchase. it says it came on my receipt via email, well i never received an receipt, can anyone tel  me what to do? 

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Re: cant install norton 360, need pin or key

Hi, Frank. You need to contact whoever sold you the program.

360 can't be activated without the key.

If purchased from Symantec, you should contact Support.   http://norton.com/chat

Windows 10 Home X 64 Norton Security Premium Current
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Re: cant install norton 360, need pin or key

Have you checked your spam/junk folder in your email program to see if the email might have gone there?

Things happen. Export/Backup your Norton Password Manager data.
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Re: cant install norton 360, need pin or key

K thanks f4e I will try that. And ya I checked everywhere in my email

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Re: cant install norton 360, need pin or key

If you need the serial number of your Norton 360 subscription you can contact Norton support and they can provide it to you if the purchase was done on Norton website. Norton support people can also help you to confirm the order and help you with the installation.

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