• 所有社区 - 中文
    • 所有社区 - 中文
    • 论坛
    • 创意
    • 博客
高级

不是您要找的? 咨询专家!

此论坛帖文需要解决方案。
好评0

Norton start-up stability

HI

I am using Norton Security 22.5.5.15 under W10. Regularly, I have connection issue. Lately I had a pop-up with "Invalid key" with a drop-down list, with a choice Enter New key. The day before it was working fine, and my subscription is valid until beg. 2017. Sometimes, Norton does not even starts, or does not connect automatically to my account, and I need to reenter my registration information. I am nearly asking myself if there is a virus preventing Norton to work correctly!

Does someone have the same problem?

回复

好评0

Re: Norton start-up stability

What is shown on the main Norton Security screen for time remaining on your subscription? You can also click on Help - Subscription Status and your product will be synced with the Norton subscription servers.

Have you restarted your computer and disabled the Windows Fast Startup feature? If you use Windows 8/8.1 or 10, there can be an issue with the Fast Startup feature.. See more information here.

Things happen. Export/Backup your Norton Password Manager data.
好评0

Re: Norton start-up stability

Hello Broh129

May I ask where did you purchase your Norton product? Was it some place like eBay?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
好评0

Re: Norton start-up stability

The subscription expires on 18th January 2017!

I will have a look at Fast Startup feature.  Thanks.

好评0

Re: Norton start-up stability

I bought the product on the Norton store and install it on several PC (desktop & laptop) & smartphones, and I have only issues on one HP laptop, where the start of Norton is not stable. Either is does not start at all, or the connexion with my account is not established.

This thread is closed from further comment. Please visit the forum to start a new thread.