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Norton 360 NOT WORKING and needs to close!!

Since window 10 I have found N360 keeps crashing. I have contacted Norton support a number of times but no fix.

I thought new update might fix this but still get the 'Norton is not working and  needs to close' message. Sometimes it happens when I open program or run a scan.

I have windows 10 pro

Does anyone else have this issue?

回复

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Re: Norton 360 NOT WORKING and needs to close!!

Be sure you have run LiveUpdate manually a few times, restarting as necessary, until no updates are available.

If you use Windows 10, there can be an issue with the Fast Start feature.. See more information here.

Things happen. Export/Backup your Norton Password Manager data.
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Re: Norton 360 NOT WORKING and needs to close!!

Hi

Thanks for your reply. I do not think it is this as I never put pc to sleep. I always shut down pc. I do run manual live update and this can be when norton crashes. Other times halfway through system scans. Or often it can be at random times.

Norton's customer supports solution is always to reinstall program but this does not solve this. Done this two or three times now.

When Norton keeps crashing it does not inspire you with a great deal of confidence that it is doing its job properly!

May be time to switch...

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Re: Norton 360 NOT WORKING and needs to close!!

I do not think it is this as I never put pc to sleep. I always shut down pc.

That is the point of my post about the Fast Startup feature. If you have Fast Startup enabled, your computer does not get a complete shutdown and restart when you use Shut down. Norton and other programs need this complete shutdown to complete installations and updates. 

Things happen. Export/Backup your Norton Password Manager data.

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