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PIN problem

Identiy Safe app for Adroid would not allow entry by the saved PIN. Was able to enter using the password and attempted without success to create a new PIN. Went back several hours later and then was able to successfully create again create a PIN. We'll see how long it lasts.

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Re: PIN problem

Did you restart your phone between the PIN use attempts?

There was a recent update to ID Safe. Maybe that caused the problem you saw.

Please let us know how it goes after a day or so.

Things happen. Export/Backup your Norton Password Manager data.
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Re: PIN problem

This was a brand new install from Google Play, only a day old or less. So, I am assuming it had all the latest updates and none came since the download. And, no, I did not restart between attempts. Seems to still be working so, hopefully, was just an anomaly.

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Re: PIN problem

@Fulmer,

We have sorted out few issues in recent updates,can you please check if the issue is resolved now.Thank you.

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