As new user of norton I need help to configure norton to use my printer brother J5910DW (wifi)
Can you help me
Thank you in advance
What problems are you having?
What Norton product and version are you using? Click on Support or Help - About.
What is your operating system?
Did you try re running the install program for the printer?
What problems are you having? For scanning I must desactive "pare feu intelligent" for connection between printer and pc
What Norton product and version are you using? Click on Support or Help - About. I use Norton security last version
What is your operating system? Windows 10
Did you try re running the install program for the printer? Yes
Thank you in advance for response
Have you disabled the Fast Startup feature in Win 10? This feature can cause problems.
If you use Windows 8/8.1 or 10, there can be an issue with the Fast Start feature.. See more information here.
You could also try resetting the Norton Smart Firewall. Click Settings - Firewall then click on Reset beside Reset Firewall. Restart your computer and try again.