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Auto Renewal Price

I have just renewed my Norton 360 subscription. If I had just followed the 'renew' link from my account - it would have cost me £74.99. I checked the Norton website and NO package costs that much! I renewed my package on the website and it cost me only £29.99! How can it differ so much? So a note of warning to other users - Switch Auto Renew off - you may be paying way over the real price. This issue has seriously undermined my confidence in Norton and if I had had more time I would have reviewed other companies offering Security packages. 

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Re: Auto Renewal Price

Good lesson and while you are at it switching the Auto-Renew off,  remove your credit card info if it is on there.

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Re: Auto Renewal Price

nejames:

I have just renewed my Norton 360 subscription. If I had just followed the 'renew' link from my account - it would have cost me £74.99. I checked the Norton website and NO package costs that much! I renewed my package on the website and it cost me only £29.99! How can it differ so much? So a note of warning to other users - Switch Auto Renew off - you may be paying way over the real price. This issue has seriously undermined my confidence in Norton and if I had had more time I would have reviewed other companies offering Security packages. 

ITMA.
​It would be advantageous, to be taken through the steps of this 'money-saving-extravaganza'. We could all do with a lightweight bill along the way.

How do you get from order-page, to adding the cheapy to your current days ?

The Silver Surfer. AK.  [ Nil illegitimi carborundum ! ]

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Re: Auto Renewal Price

Ho photo308,

Go to the following:

https://support.norton.com/sp/en/us/norton-management/current/solutions/v54033503_NortonM_Retail_1_en_us

Then scroll down and select I want to turn off Automatic Renewal.

Not sure what you are asking in your second question - once you have the new product key normally you can just click on Renew on the main page of the UI, select I have a Key and enter it.  Is that what you are asking about?

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Re: Auto Renewal Price

Hello

A new key will erase any remaining days. Having a chat with customer support will get those lost days added back to  your new subscription. Going thru the bookstore, the subscription is just extended for another year. No time is lost by buying a cheaper version some place else and waiting until a couple of days before expiration to enter the new key.   www.norton.com/chat  to get the lost days added back.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.

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