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好评0

why is disable auto-protect greyed out

Latest version of Norton  IS running on Win10 64bit. I use Google Chrome.

Scans seem to work fine, but I tried to access a known OK website as I've bought from it before and NIS blocked it, So I thought fine I'll disable Auto Protect for an hour, like I used to do, and go to the site for the update.

But I found that 'Disable Auto-protect' is currently greyed out! Turn on Silent mode and disable  smart firewall are still ok and I've checked for any NIS updates etc.. So I'm now worried that NIS isn't working properly and I might be open to attacks. The website I'm trying to access is avanquest.com for a program called driver genius which I bought legitimately and just want to update it.

Any ideas or help please?

Paul

回复

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Re: why is disable auto-protect greyed out

Hi Paul, Please have a look towards the bottom of that Settings Page and see if there is a notice re: Remediation: (Sorry for the size)If this is the case then a restart is required.

Please see the following post regarding Fast Startup in Win 8/10 and disabling Fast Startup.

https://community.norton.com/en/forums/windows-881-or-10-and-fast-start-feature-0

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Re: why is disable auto-protect greyed out

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Re: why is disable auto-protect greyed out

The options are also blocked if you are using a Standard Windows user account. You need to have Admin rights to access Norton settings.

Things happen. Export/Backup your Norton Password Manager data.
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Re: why is disable auto-protect greyed out

Thanks for the replies.    I've rebooted the PC, I've shut it down and restarted but still greyed out. Not sure whether I'm using a standard Windows user account but think I have an adminstrator account as that's what USERS in CONTROL PANEL says so unless there is another way of it happening, I'm now officially stumped.

Any more Ideas ?

Thanks, Paul

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Re: why is disable auto-protect greyed out

maybe, greyed settings issue in back

6. Fixed an issue where “Auto-Protect is Greyed Out after 22.5 update’ - Forum link 1234 --
https://community.norton.com/en/forums/hot-fixes-issues-norton-225

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Re: why is disable auto-protect greyed out

There is no rhyme or reason to this problem. Simply restarting the machine does not remedy this issue. Turning the machines off and sitting it in a plastic bag in a shallow grave overnight doesn't do the trick either. Also, the ID Vault issues in Chrome are unforgivable making you sign in to your Norton account and it does nothing. Now, I know there are a few, only a few reporting these issues on your latest version. Maybe you folks really need to stop what you're doing and fix the bugs first. I also noticed that the protection being grayed out allows malware to enter the machine quite easily. I tested this and used Malwarebytes to observe and detect the offending dangerous trojans, malware, and pups. Now, you want to tell me again, why I need Norton and Symantec when you guys have only a 90% (at best) detection rate, (CNET, VirusWatch, TechNet). You also do not have a VPN included as well as Camera and Microphone Protection -- See Kaspersky.

Load performance is the heaviest out of the top three; BitDefender Total Protection 2017, Kaspersky Total Protection 2017, and then down the list is you guys. Why is this? You have far less functionality as any of the above. You have less features plus all the bugs to include that you're more expensive.

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Re: why is disable auto-protect greyed out

DarcWorks:  There is no rhyme or reason to this problem. [..]

do you see Auto-Protect greyed, with or without asterisk.

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Re: why is disable auto-protect greyed out

@DarcWorks:

You (Norton) also do not have a VPN...

http://us.norton.com/wifi-privacy (Norton WiFi Privacy) has got you covered.

Load performance is the heaviest out of the top three; BitDefender Total Protection 2017, Kaspersky Total Protection 2017, and then down the list is you guys. Why is this? You have far less functionality as any of the above. You have less features plus all the bugs to include that you're more expensive.

 (from: PCMag.com)

Hit here to view general introduction to Norton Security Premium. Do not miss out on "Compare (Norton) Products" part. 

You Must First Install Bitdefender Agent to be able to Install Bitdefender -- antivirusinsider[dot]com

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
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Re: why is disable auto-protect greyed out

http://us.norton.com/wifi-privacy (Norton WiFi Privacy) has got you covered.

Only for mobile products at this time.

Things happen. Export/Backup your Norton Password Manager data.
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Re: why is disable auto-protect greyed out

Thank you, but VPN Wireless is in the mobile version and not the PC Version. Still, I ripped Norton off all my systems and put on Kaspersky Total Security 2017. It caught 8 more trojans that went undetected by Norton all along. It seems Kaspersky is the fix for the Norton issue.

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Re: why is disable auto-protect greyed out

Hmm, so greyed settings from > Posted: 15-Jan-2015 | 10:20AM • 235 RepliesPermalink remains...? 

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Re: why is disable auto-protect greyed out

This has plagued norton for a very long time, back in 360 and now norton security, I have the same problem, to be honest, it's not going away anytime soon lol.....

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Re: why is disable auto-protect greyed out

Hello

I am trying to see if Norton can fix this issue again. It was fixed at least once before since version 22 5 came out.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
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Re: why is disable auto-protect greyed out

Norton / Symantec is a corporation and like any American Corporation, they care only about their bottom line to their shareholders. R&D, the furtherance of fixing, patching and the like cut into this bottom line. What else can this reason be?

This problem without a solution, except for the one I mentioned above, is the only viable fix. So, ask yourself, "Why is Norton taking year(s) to fix this well-known issue, and why are there nothing but defining silence from Norton Support?"

The answer I believe I have given in the top paragraph. Now there are my predecessors throughout the Norton Forums that made the same stark conclusions I have written here today. After an uncountable number of folks point various issues with Norton out, it has a larger picture. Take all the complaints. There are thousands of complaints reported, many of these go unanswered as it seems the Norton Crew has abandoned the ship. Also, while the majority of Norton users don't even know Norton Support left. Please consider the fact that for every single complaint reported that there might be three who have the same issue but never take the time to add their own. I know, 1:3 ration is just my guestimation and no doubt much higher.

Personally, I have seen the beginning of Norton and the peak of their products only to be "sunsetted" by Microsoft adding features such as the ability to "connect" to other PCs on a network or remotely. PCAnywhere was, at the time, the safest, and most secure way of connecting to another computer anywhere in the world. Then with Microsoft 7 created a free backup service that could hold a flame to "Ghost 15." Windows 10 still uses the Windows 7 backup/restore program -- Shame Microsoft and shame on Norton for making damned sure all further development to Ghost 15, Ghost Suite, and anything Ghost is defunct. Of course, Norton didn't care two bits about all the thousands, tens of thousand, and perhaps more than they care to admit, let the Ghost Community holding the check. Sure, you can purchase the newer backup services of Symantec, but that will cost you even more.

Yes, once upon a time, Norton Symantec was a name that could be trusted -- Mid 1990s up unto 2003'ish. Then we all, judging by the unanswered complaints, realized that Norton's main focus was not about fixing bugs, answering questions and concerns from its own user base.

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Re: why is disable auto-protect greyed out

Please consider the fact that for every single complaint reported that there might be three who have the same issue but never take the time to add their own. I know, 1:3 ration is just my guestimation and no doubt much higher.
 

Not to diminish the severity of a given problem, but using your guestimate, there will also be millions of users not seeing the specific issue. Of the many issues I have seen reported here, I have only had 2 of them. Often, an issue is related to a specific combination of software and or hardware. With all the combinations of software and hardware in use, it often amazes me that anything works at all.

Things happen. Export/Backup your Norton Password Manager data.
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Re: why is disable auto-protect greyed out

Disable autoprotect greyed again. NIS version 22.9.3.13 on W8.1/64. I have red a lot about this problem here but nothing works.

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Re: why is disable auto-protect greyed out

Did you just get the update to 22.9.3.13?  Have you restarted the computer a few times so all updates get completed?

Are you using a Windows Admin account?

Things happen. Export/Backup your Norton Password Manager data.
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Re: why is disable auto-protect greyed out

Yes, yes, yes. FULL shutdown a few times, FULL updates etc. BTW another machine has the same problem.
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Re: why is disable auto-protect greyed out

Hello

Have you disabled Fast Startup?

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
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Re: why is disable auto-protect greyed out

Yes, fast startup turned off. No change.

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Re: why is disable auto-protect greyed out

Hello

Are you using Norton Security Suite? There seems to be an issue with that program and auto-protect greyed out.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
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Re: why is disable auto-protect greyed out

Same problem here since updating to NIS 22.9.3.13.

What I don't see in this thread is that NIS is changing the "Boot Time Protection" setting on its own.  My normal setting for "Boot Time Protection" is "Normal" but NIS is taking it upon itself to change it to "Agressive".

Have done an image restore to double check - was set to normal on first boot, now less than half an hour later it has changed to aggressive on its own.  While on normal, the disable auto-protect is not greyed out, after it changes to agressive it is greyed out even after reboot.

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Re: why is disable auto-protect greyed out

Got the same problem, had the issue with auto protect greyed out ages ago but found adding some programs to the exclude list for manual & auto scans fixed the issue but now it's back, plus the boot time protection you mentions has been set to aggressive on my install as well.

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Re: why is disable auto-protect greyed out

SHO_GuN:

Same problem here since updating to NIS 22.9.3.13.

What I don't see in this thread is that NIS is changing the "Boot Time Protection" setting on its own.  My normal setting for "Boot Time Protection" is "Normal" but NIS is taking it upon itself to change it to "Agressive".

Have done an image restore to double check - was set to normal on first boot, now less than half an hour later it has changed to aggressive on its own.  While on normal, the disable auto-protect is not greyed out, after it changes to agressive it is greyed out even after reboot.

I decided to use the removal tool to remove NS and then re-installed it, after installing all available updates and after the latest version had been installed disable auto protect was still ghosted but the boot settings I could change from aggressive back to normal as there was no '*' showing next to those settings, rebooted then went back into NS settings, boot time protection had reset itself to aggressive but this time a * was showing next to the settings so I can't change it & down the bottom of the settings it says '*These settings cannot be changed at this time due to pending`!!! So here's my question to you Symantec, what is pending exactly?? There's no security threats pending to be fixed.

This needs fixing asap or as far as I'm concerned Symantec can refund me the nearly 6 months I have left on my subscription as I can't use NS unless I have the ability to disable auto protect when I need to.

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Re: why is disable auto-protect greyed out

Smartie

Have you restarted your computer a couple of times since reinstalling and getting all updates? That could be what is pending. Some updates can take a couple of restarts to get everything set up again.

Things happen. Export/Backup your Norton Password Manager data.
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Re: why is disable auto-protect greyed out

peterweb:

Smartie

Have you restarted your computer a couple of times since reinstalling and getting all updates? That could be what is pending. Some updates can take a couple of restarts to get everything set up again.

Hi, Cheers for the reply, yes I had rebooted about 4 times but no change but I do have an update, I just had to hit the reset button on my tower case as my pc decided to freeze on me after resuming from sleep mode and upon checking the disable auto protect after booting back into windows the setting is no longer ghosted so all back to normal, how long that will last though I'll have to see.

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Re: why is disable auto-protect greyed out

Good news. Thanks for letting us know.

Things happen. Export/Backup your Norton Password Manager data.
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Re: why is disable auto-protect greyed out

peterweb:

Good news. Thanks for letting us know.

The good news didn't last very long, disable auto protect became ghosted again, no threats pending, did a quick and then a full system scan, only thing found was tracking cookies. I then ran live update which installed a new patch, I know have a new version installed (22.9.4.8) but auto protect is still ghosted out even after 10 reboots!! 

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Re: why is disable auto-protect greyed out

Hello

 Then run Live Update manually until the next part of the Update came thru. The Announcement will tell you what was supposed to be accomplished with the new Update.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
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Re: why is disable auto-protect greyed out

floplot:

Hello

 Then run Live Update manually until the next part of the Update came thru. The Announcement will tell you what was supposed to be accomplished with the new Update.

Thanks.

Already done that, live update is finding no new updates to download and install. 

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Re: why is disable auto-protect greyed out

So after some messing around, by adding some programs to the auto protect exclude list (as I had this issue before and it was caused by programs that start after logging in to windows) I've noticed the `*` symbol is gone from the scan settings window so now I can control those settings, or so I thought, I clicked the toggle to disable auto protect & the button turned red although no box popped up like it usually does saying that auto protect is disabled! I closed down the settings window and re-opened it and sure enough auto protect was showing as enabled, even though I can appear to change the settings they are not actually turning off. What a mess! Got the same problems with my laptop as well, bare bones install of windows, only a few programs installed on that laptop and the auto protect is greyed out on that install too.

Something has certainly messed up recently with NS that's all I can say, everything was running perfectly until a recent update (patch) was installed.

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Re: why is disable auto-protect greyed out

Hello

What version are you now running? If you do not have version 22.9.4.8, then you do not have the newest version. You might have to run Live Update a couple of times to bring down the update.

If you already have the update, did you run Live Update after the restart to get the 2nd  part of the Update? After receiving the 2nd part, then restart one more time.

Are you using a Windows Admin account when you are attempting to change settings? The Announcement on top of the Forum will tell you what has been fixed with this patch.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
好评0

Re: why is disable auto-protect greyed out

floplot:

Hello

What version are you now running? If you do not have version 22.9.4.8, then you do not have the newest version. You might have to run Live Update a couple of times to bring down the update.

If you already have the update, did you run Live Update after the restart to get the 2nd  part of the Update? After receiving the 2nd part, then restart one more time.

Are you using a Windows Admin account when you are attempting to change settings? The Announcement on top of the Forum will tell you what has been fixed with this patch.

Thanks.

Hi, I can only assume you missed the part where I said in my reply further up the thread that I was running 22.9.4.8, have ran live update numerous times, there are no more updates to be downloaded and my windows account has always been the admin, nothings changed there, all these issues with the disable auto protect being greyed out all started with a recent update and it's affecting both my windows machines.

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Re: why is disable auto-protect greyed out

Ok here's a new one, while thinking it might be a program that's starting up with windows that may be triggering the auto protect to be disabled (as I've had that happen before with msi afterburner/Rivatuner statistic server) I've seen something change, still the settings are ghosted and there's a "*" next to the settings as before but instead of saying that those settings cannot be changed due to pending remediation it now says the settings cannot be changed due to pending protection analysis.

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Re: why is disable auto-protect greyed out

Having searched google to death I can't find any info on pending protection analysis in relations to disable auto protect being greyed out, anyone got any ideas?

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Re: why is disable auto-protect greyed out

I'm going back to your earlier post...

Smartie:
peterweb:

Smartie

Have you restarted your computer a couple of times since reinstalling and getting all updates? That could be what is pending. Some updates can take a couple of restarts to get everything set up again.

Hi, Cheers for the reply, yes I had rebooted about 4 times but no change but I do have an update, I just had to hit the reset button on my tower case as my pc decided to freeze on me after resuming from sleep mode and upon checking the disable auto protect after booting back into windows the setting is no longer ghosted so all back to normal, how long that will last though I'll have to see.

Can you confirm these were restarts? Or were you shutting down and starting back up again?  I ask because if you were shutting down, you might not be getting the full shutdown required to complete these pending items. Windows Fast Startup feature does not actually shut down the system when you click shutdown. If you had turned off Fast Startup and you have received the Creators Update, it would have been turned back on.

If you use Windows 8/8.1 or 10, there can be an issue with the Fast Start feature.. See more information here. 

EDIT

This would also explain why your hitting the reset button on your tower would have fixed things. That would get a full shutdown/restart.

Things happen. Export/Backup your Norton Password Manager data.
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Re: why is disable auto-protect greyed out

I can confirm they were reboots, I hardly ever shut down my desktop pc and use sleep mode all the time, also the fast start feature isn't even an option on my pc as that feature doesn't work if the hibernation file has been disabled and I always do that with every windows install I do on this pc as I have 32gb of ram and the file takes up too much space, the windows fast boot feature is automatically disabled and the option to enable it isn't even shown in the power options.

Not sure why the auto protect was accessible for a short time after I had to hit the reset button on my tower case after the desktop locked up, must of been a one off.

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Re: why is disable auto-protect greyed out

So I've been able to get rid of the asterix next to the settings by adding three more folders to the auto protect exclude list, these were 2 asus folders and Logitech gaming software, there's multiple programs in these folders that start up with windows that deal with hardware monitoring and for controlling my Logitech mouse & keyboard so why Norton is having issues with these folders I have no idea, I have scanned the folders with NS and the results come back as clear.

Despite clearing the asterix I still can't disable auto protect, the settings aren't greyed out in the main settings window (right clicking the NS icon are still greyed out for disable auto protect!) but if I change them the icon switch goes red but nothing is disabled, getting totally fed up with this now to be honest.

好评0

Re: why is disable auto-protect greyed out

The obvious question now is did you restart after making the latest changes to remove the *?

Things happen. Export/Backup your Norton Password Manager data.
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Re: why is disable auto-protect greyed out

peterweb:

The obvious question now is did you restart after making the latest changes to remove the *?

I've lost count how many times I have rebooted, but yes I did reboot, 3 times in fact but no change. 

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Re: why is disable auto-protect greyed out

Hello

Perhaps it's a combination of programs and software in your computer that is causing the issue. I have an Asus motherboard and I use a wired Logitech gaming mouse and don't have those issues and those folders or files aren't excluded. I assume those programs are up to date. There was a recent Logitech gaming mouse update. Something with my Asus updates almost everyday.

I don't use the sleep mode, just my monitor shuts down after a certain time. Maybe a delayed start of the programs that start after Windows or some of them? Just trying to help.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
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Re: why is disable auto-protect greyed out

floplot:

Hello

Perhaps it's a combination of programs and software in your computer that is causing the issue. I have an Asus motherboard and I use a wired Logitech gaming mouse and don't have those issues and those folders or files aren't excluded. I assume those programs are up to date. There was a recent Logitech gaming mouse update. Something with my Asus updates almost everyday.

I don't use the sleep mode, just my monitor shuts down after a certain time. Maybe a delayed start of the programs that start after Windows or some of them? Just trying to help.

Thanks.

Just did another test by excluding the whole c drive and still auto protect is ghosted out! If you ask me this is looking like a strange bug to me as this all started after one of the recent version updates. 

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Re: why is disable auto-protect greyed out

Despite clearing the asterix I still can't disable auto protect, the settings aren't greyed out in the main settings window (right clicking the NS icon are still greyed out for disable auto protect!) but if I change them the icon switch goes red but nothing is disabled, getting totally fed up with this now to be honest.

The right click having the features greyed out is normal if you are using a standard Windows user account. But if you still have access to the NS Settings you must be in an admin account.

Just for a laugh, try creating a new Windows user with Admin rights. Then see if you still see the same problems in that account.

You said you used the Removal and Reinstall tool. Maybe you need a more thorough uninstall. You can get that with the same tool by choosing the Remove Only option. Instructions will be shown at this link   www.norton.com/nrt

After the full removal, restart the computer and then install your product from your Norton Account. Then be sure you run LiveUpdate manually a few times, restarting as necessary, until no updates are available.

Things happen. Export/Backup your Norton Password Manager data.
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Re: why is disable auto-protect greyed out

peterweb:

Despite clearing the asterix I still can't disable auto protect, the settings aren't greyed out in the main settings window (right clicking the NS icon are still greyed out for disable auto protect!) but if I change them the icon switch goes red but nothing is disabled, getting totally fed up with this now to be honest.

The right click having the features greyed out is normal if you are using a standard Windows user account. But if you still have access to the NS Settings you must be in an admin account.

Just for a laugh, try creating a new Windows user with Admin rights. Then see if you still see the same problems in that account.

You said you used the Removal and Reinstall tool. Maybe you need a more thorough uninstall. You can get that with the same tool by choosing the Remove Only option. Instructions will be shown at this link   www.norton.com/nrt

After the full removal, restart the computer and then install your product from your Norton Account. Then be sure you run LiveUpdate manually a few times, restarting as necessary, until no updates are available.

I've only ever had 1 account on my pc so yes I am the administrator, I created another user account, changed that user account to admin and still the same problems, also every time I have used the Norton removal tool I've always chosen to remove only so no point trying that again when I already have numerous times. Each time I used the removal tool I then manually removed all traces of any Norton or Symantec folders that were left over, cleared any entries in the registry relating to the program and then re-installed with numerous reboots in between, nothing is fixing this annoying issue.

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Re: why is disable auto-protect greyed out

Ok I think I've fixed it, at least for now anyway, while searching google and threads on this forum I found a post from someone who fixed it on their install which involved turning off tamper control settings, closing the Norton security task from the task manager and then starting up Norton security again from the start menu & turning back on the tamper protection, I waited around 20 seconds after closing the running task before running NS again and disable auto protect wasn't ghosted, I then rebooted and the disable auto protect remained accessible so it appears fixed.

Still having to go through all that would indicate to me the software has a few bugs in it which needs sorting out.

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Re: why is disable auto-protect greyed out

Smartie:

Still having to go through all that would indicate to me the software has a few bugs in it which needs sorting out.

 Few? You are really optimist.

I've been living for months with a bug that prevents me from seeing inside context menu the option for individual files scanning: nobody from the assistance is able to give me an answer after various (many....) checks and attempts. Instead, the setting for the exclusion of specific threats (in my case the odious WS.Reputation.1) does not work, etc, etc....
As soon as the subscription will expire, I'll move to Bitdefender

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Re: why is disable auto-protect greyed out

Hello Ulmor

Have you tried sending in a False Positive report?

To report a false positive, please use this link

https://submit.symantec.com/false_positive/

Thanks.

Please see this KB

https://support.norton.com/sp/en/us/threat-removal-solutions/current/solutions/kb20100222230832EN_EndUserProfile_en_us

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
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Re: why is disable auto-protect greyed out

Hello Floplot,

Have you tried to suggest developers to give the option to signalize the threat only and mantaining the possibility to keep the file alive if requested?

I find it's arrogant the arbitrary and unilateral deletion of files that are often harmless, without giving any possibility of choice unless posteriorly, with a recovery that is often impossible.

Your suggestion (well accepted, of course), in addition to file retrieval, it forces me to waste other time with a (useful?) report of a false positive.

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Re: why is disable auto-protect greyed out

Ulmor:
Smartie:

Still having to go through all that would indicate to me the software has a few bugs in it which needs sorting out.

 Few? You are really optimist.

I've been living for months with a bug that prevents me from seeing inside context menu the option for individual files scanning: nobody from the assistance is able to give me an answer after various (many....) checks and attempts. Instead, the setting for the exclusion of specific threats (in my case the odious WS.Reputation.1) does not work, etc, etc....
As soon as the subscription will expire, I'll move to Bitdefender

Well yes I like to be an optimist, I've also experienced the issue with the software that your describing but as well as excluding the specific file(s), which didn't help and they kept being flagged when I know it's safe so I also excluded the specific signature and that seems to have sorted that issue out as well, shame the same procedure hasn't appeared to have worked for you.

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Re: why is disable auto-protect greyed out

 

Well yes I like to be an optimist, I've also experienced the issue with the software that your describing but as well as excluding the specific file(s), which didn't help and they kept being flagged when I know it's safe so I also excluded the specific signature and that seems to have sorted that issue out as well, shame the same procedure hasn't appeared to have worked for you.

My procedure is:

Antivirus settings > signatures to be excluded from all detections > configure > add (wait 20 minutes for list loading) > WS.Reputation.1 (almost impossible to find and sort it it from the infinite list, 5 minutes of mouse wheel scrolling..........).

Regular available setting, it seems the perfect solution...but........it doesn't work.

Dear Smartie, I'm happy to find optimist people, nowadays it's really rare. But in this case, after more than 10 years of fidelity to Norton products, seeing me treated as stupid unable to recognize a secure file and be bickered for purposes that I do not want to discuss here, makes me really very, very pessimistic. Just to give you an example, yesterday, the antivirus decided that an exe, after more than one year of normal working without any detection, was unsafe. Erased. No possibility to recover it. I had to reinstall all the program loosing all its settings. I'm really furious, rather than pessimistic.

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