why is disable auto-protect greyed out
Latest version of Norton IS running on Win10 64bit. I use Google Chrome.
Scans seem to work fine, but I tried to access a known OK website as I've bought from it before and NIS blocked it, So I thought fine I'll disable Auto Protect for an hour, like I used to do, and go to the site for the update.
But I found that 'Disable Auto-protect' is currently greyed out! Turn on Silent mode and disable smart firewall are still ok and I've checked for any NIS updates etc.. So I'm now worried that NIS isn't working properly and I might be open to attacks. The website I'm trying to access is avanquest.com for a program called driver genius which I bought legitimately and just want to update it.
Any ideas or help please?