• 所有社区 - 中文
    • 所有社区 - 中文
    • 论坛
    • 创意
    • 博客
高级

不是您要找的? 咨询专家!

此论坛帖文需要解决方案。
好评0

Using Windows XP - After latest Norton 360 installation, Norton fails to run live update

Operating System:  Windows XP

Norton 360

Spent 4 hours with Norton tech.  Reloaded Norton 360, complete reboot, still can not run live update.  Continues to fail.

回复

好评0

Re: Using Windows XP - After latest Norton 360 installation, Norton fails to run live update

Hi. Does 360 work otherwise ? Was the Norton Remove and Reinstall Tool used, or the Norton Removal Tool ?

Maybe try the NRRT again to see if you can get a clean reinstall.    http://www.norton.com/nrnr

If used, please read the Before you begin note, run Live Update after until no more are found, and then reboot.

Let us know if that helps.

Windows 10 Home X 64
好评0

Re: Using Windows XP - After latest Norton 360 installation, Norton fails to run live update

I am having the same problem. I use windows 7 and my live updates aren't working even after I did a clean install with the removal tool.

好评0

Re: Using Windows XP - After latest Norton 360 installation, Norton fails to run live update

Last Wednesday I talked with a Norton Tech, after 4-1/2 hours he was able to get Norton re-installed on my computer and working.  He downloaded a newer version of the Norton Engine.  It wasn't the same as last time.  This newer version had a patch that he said was required to fix the problem.  Well the newer version worked.  Norton is up and running and I can do updates now.

Case resolved.

Newbie1:  You might have to talk to a Norton Tech and have him download this newer version with the patch to get Norton working.  Hope it works for you too!

This thread is closed from further comment. Please visit the forum to start a new thread.