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What causes the occational Live Update failures typically

I have seen this question asked a number of times and it is frustrating to get lame answers:

What causes the occasional Live Update failures typically? The log does not mention the real reason a live update fails so

I am left wondering why?  It does self repair but why the problem in the first place? A registry mismatch? A locked file?

For every Live Update failure I would like an accounting especially when I have the latest windows 10 updates,, driver updates and program updates. Is it so much to ask that an event log entry be introduced when Live Update fails So we can better understand that failure.

After all Norton Internet Security is not all Powerful. We users must still be vigilant to avoid malware infection and misuse of our networking and disk data. We still have to keep everything up to date,  Backup the system, something Symantec and Norton just made harder by stupidly selling off major key products. Did your management realize it was selling off vital parts that made Norton/Symantec a strong utility company   and trusted product line??  A very foolish move!!! You took away a very important marketing edge you fools!!!

Oh and Veritas is a lousy company and has provided the worst sales support ever!!!

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Re: What causes the occational Live Update failures typically

rss245x:

I have seen this question asked a number of times and it is frustrating to get lame answers:

What causes the occasional Live Update failures typically? The log does not mention the real reason a live update fails so

If the cause was known to be a problem with the Norton code, it would have been fixed.

I am left wondering why?  It does self repair but why the problem in the first place? A registry mismatch? A locked file?

Network congestion, temporary server issues? And the fact that we are using Windows. Why does anything happen on a Windows system?  And remember, it is not all users seeing this issue, so it can be some common piece of software or hardware on the affected systems causing the problem.

For every Live Update failure I would like an accounting especially when I have the latest windows 10 updates,, driver updates and program updates. Is it so much to ask that an event log entry be introduced when Live Update fails So we can better understand that failure.

This might be a good suggestion for the Product Suggestions board https://community.norton.com/forums/product-suggestions

After all Norton Internet Security is not all Powerful. We users must still be vigilant to avoid malware infection and misuse of our networking and disk data. We still have to keep everything up to date, 

You say yourself, that the issue keeps sorting itself out. Looking at the logs is an exercise in frustration. Users see all the entries and start worrying that there is something wrong, when things are usually working just fine. If there is a problem, Norton will pop up a message and then you can look at the logs to see if you can get more information.

Users just need to keep an eye on the Norton icon in the system tray. As long as there is a green checkmark, they do not need to look further.

Backup the system, something Symantec and Norton just made harder by stupidly selling off major key products. Did your management realize it was selling off vital parts that made Norton/Symantec a strong utility company   and trusted product line??  A very foolish move!!! You took away a very important marketing edge you fools!!!

Oh and Veritas is a lousy company and has provided the worst sales support ever!!!

Things happen. Export/Backup your Norton Password Manager data.

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