Identity Safe on iPhone
I downloaded the Identity Safe in my iPhone..used it for a few months and stored a lot of credentials... it was helpful as I have so many log-in infos PINs etc... one day the app was acting weird because it was not asking for my touch id log in.. it was asking to log-in with my id and password... unfortunately, it was not accepting my password... so i pressed "need help" and it prompted me to a password recovery process. i hit submit, went to my email, followed the link, and created a new log-in info... here's my BIGGEST problem, the new vault is now empty and I could not not retrieve the data form the old vault. the customer rep helped me out but could not proceed without me remembering the password to the old vault. but that's the reason i went through the whole process because i got locked out with the old password, and they want me to recall the freaking old password???? so now the data is un-retrievable!!! what a convenient way!! so pathetic!