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Email attachment

Hi,

I clicked on an email attachment from an untrusted source by mistake.

Complete scan with Norton 360 detects Nothing. Am I safe or should I also run other Tools (Norton power eraser, ....) ?

Thanks!

标签: Email Scan, Virus

回复

好评0

Re: Email attachment

Exactly what was the attachment? Never run Power Eraser unless you are infected. If the attachment was malicious the Norton would have given you an alert popup. Did you receive one of these? Was the attachment a Word document? A picture? Some other file? What email, were you using? Web based? Outlook? 

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Re: Email attachment

It was web based but when I realized I missclicked on the link (I think a word document) I closed everything imediately.

Norton security said nothing and I deleted the email.

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Re: Email attachment

An attachment or a link? Norton does not scan web based email. Neither do most i antiviruses. If Norton did not pop up with anything then there's nothing to worry about Are you sure if was malicious or just spam? Never ever open or click on email from an unknown sender.
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Re: Email attachment

I don't know if it was malicious or not. As I deleted it I can't check anymore what it was. I quickly closed everything when I realized I clicked (the click was a mistake)

I think it was a link to a dropbox page probably containing a word document but I'm not sure.

Should I run Norton power eraser anyway or can I consider to be safe as Norton security detects nothing ?

Accepted Solution
好评0

Re: Email attachment

Please do not run Power Eraser. You are not infected. You have a case of paranoia. All is well.
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Re: Email attachment

Hello Terath

To check to see if you are infected, you could check with 1 of the free malware removal sites we recommend.

Please see this link for an up to date description of these sites plus the addition of a newly listed site formed by one of our successful malware remover users who unfortunately has passed away. That site is still being run by a good expert who happens to be one of the other Gurus.  The new site is listed first in this link.

https://community.norton.com/en/forums/malware-removal-forum-recommendations

Thanks.




 

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
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Re: Email attachment

@Terath:

1. Beware of any other unknown doc files when it comes to cerber ransomware

Plz do not miss out on Norton Virus Protection Promise if your Norton subscription is current.

2. NPE

Norton Power Eraser is an aggressive virus removal tool, it may mark a legitimate program for removal. However, you can always undo the results of a scan

Thx... :) 

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)

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