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Android 4.4.4 samsung

Hi Katie, i must be missing sthg as Family is not working on son's Samsung g360g as i expected. Search is not tracked, youtube app not tracked, and general app use not tracked. Can you point me to set up instructions for this device? Family working fine on iPhone, but does not seem to be doing much useful on Samsung ? Thanks

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Re: Android 4.4.4 samsung

Hi Lola23,

Norton Family Android currently provides many great features for parents monitoring their children, ex, Time supervision, location tracking, text message supervision, of course, website tracking, etc...

For details on what features available for Norton Family Windows, Android, and iOS devices, please check out the link bleow. 

https://family.norton.com/web/

Thanks for your inquiry.  I'll report your feedback to the management team.

Thanks

Katie

Thanks Katie
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Re: Android 4.4.4 samsung

Thanks Katie. These features do not appear to be working on son's phone. I'll spend some more time on it. L
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Re: Android 4.4.4 samsung

Lola23,

Please check out the link below on how to install Norton Family on Android devices.  If you have any questions, please let us know.

https://support.norton.com/sp/en/us/home/current/solutions/v40464292_NF_...

Thanks

Katie

Thanks Katie

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