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can't re-install nortons on the same device. says I've run out of licences

I had nortons installed on a new Windows 10 netbook.  I had to uninstall it because there was a temporary hardware problem.  I have the cd rom with a licence for 3 PC's.  This netbook is the third PC.  When I went to re-install Nortons it would not do so.  Saying that I had run out of licences yet this is for the same computer.  It would not give any option to re-install.  I tried to go through the option of transferring the licence from this computer to the same computer but it kept indicating that there was an unresolved issue but would not give any option to resolve the issue

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Re: can't re-install nortons on the same device. says I've run out of licences

Hi code2authorised,

Have you tried to remove the license from the "old computer" and then install it on the "new computer".  Do the removal of license and reinstall of license on the same computer - similar to transferring - but removing it to free up a slot prior to attempting the install.

Hope that's clear.

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Re: can't re-install nortons on the same device. says I've run out of licences

Hello

Please use your Norton Account to do this uninstalling of License on your old computer. If you need some help doing this, you can contact Customer Support by Chat or Phone..

www.norton.com/contactcs 

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
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Re: can't re-install nortons on the same device. says I've run out of licences

If you are trying to install your product from your Norton Account, it would show all activations used. If you have the install file available, you could start that, and when it asks you to log into your Norton Account it would realize that it is a computer that is already activated and you should be good to go.

Things happen. Export/Backup your Norton Password Manager data.

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