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Norton won't accept product key

I downloaded the latest version of NIS from manage.norton.com and installed it on my new Windows 10 Laptop. My desktop is seat one and this will be seat 2 of 3 and my current subscription doesn't expire until the end of May. However, Norton says I have a trial and won't accept my current key. I'm not sure what to do now and need some help.

My experience with chat in the past was not positive so whatever I need to do, if possible, I'd like to do myself. Thanks in advance for your advice and help.

L

标签: Activation

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Re: Norton won't accept product key

Hmmmm, I seem to have solved my own problem. Not quite sure how but everything seems ok now.

L

好评1 Stats

Re: Norton won't accept product key

If you were talking about the Norton Management web site showing trial on the devices page, it can take a little time to catch up with what is happening on your PC. I you click on My Norton and My Services, that is the page that is usually correct.

Things happen. Export/Backup your Norton Password Manager data.
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Re: Norton won't accept product key

Thank you for your response Peterweb. I am going to save myself a note with your answer so I can remind myself in May when I will probably upgrade from NIS to NS on both computers.

L

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