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wifi privacy vpn downloads

I purchased norton wifi privacy vpn... cant download on my Blu Advance 5.0 Android version 5.1 mobile phone,  and cant download on my Galaxy Tab E Android version 6.0.1
please advise?

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Re: wifi privacy vpn downloads

Are you seeing some error message when you try to download the app? 

How are you trying to get the download? From the Norton website or directly from Google Play Store here?  https://play.google.com/store/apps/details?id=com.symantec.securewifi

Things happen. Export/Backup your Norton Password Manager data.

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