• 所有社区 - 中文
    • 所有社区 - 中文
    • 论坛
    • 创意
    • 博客
高级

不是您要找的? 咨询专家!

此论坛帖文需要解决方案。
好评0

norton 22.9.4.8

Four times I have been upgraded to Norton 360 22.9.4.8 in the past week or so on HP Windows 10 laptop.  Then a day or so later when I open Norton I get the "Coming Soon" screen and no access to the product.  When I go to the Norton web site and download/reinstall I get a down level version 22.9.3.13.  Then when I do a Live Update I am again upgraded to 22.9.4.8 and of course the same thing happens again with "Coming Soon."  Can anyone explain why this is happening?  Another board suggests that 22.9.4.8 is a beta version of Norton.  Is this true?  Should I NOT run Live Update until the new version is stable?  What the heck is going on Norton?

回复

好评0

Re: norton 22.9.4.8

Hi @carlos49,

Thank you for reporting an issue to the Norton Community. Our engineering team is interested in obtaining more information about this issue, and would like to collect logs from your system. I've sent you a private message via the forum.  Please check it when you get a chance.

Sunil_GA | Norton Forums Administrator | Symantec Corporation

This thread is closed from further comment. Please visit the forum to start a new thread.