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Help Running older version with Indentity Safe local vault

I have Norton Internet Security version 19-9.1.4 running on three computers because (like others) I will not trust my data on a cloud with the newer versions. The version works perfectly on three computers. Last night during the renewal of my Norton product the system refused to renew on one of my computers. It says my Norton "trial" (?) has expired and it wants me to upgrade. I will NOT upgrade to any version that forces me onto the cloud. I still have the original file for the old product on an external drive but there is something somewhere (assuming the registry) that is telling the computer that this file is a trial disk. Its not. Its a program I paid for and downloaded from Norton years ago. Does anyone know how to sweep the registry so my older Norton product will recognized the product key again which I paid for and currently have on my Norton account page?

 Or ... Does anyone know of another company who provides a program that allows a person to save passwords and credit card data in a local vault instead of someone else's computer (oops I mean a pretty white puffy innocent cloud) ?

Thanks

标签: Activation

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Re: Help Running older version with Indentity Safe local vault

If you have already used the key, it can only be used once.  Norton downloads are often trials that you activate with a valid unused key.

FYI    I and others here have both cloud and local vaults working on the latest Norton Security product version 22.9.4.8. The only thing at this time is that you cannot create a new local vault. 

See this information on regaining a local vault.  As long as you have had a local vault at some time it is possible to regain it if you have been converted to the online vault. Check the information gathered by user elsewhere in this thread.   https://community.norton.com/en/forums/retaining-your-local-vault

Things happen. Export/Backup your Norton Password Manager data.
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Re: Help Running older version with Indentity Safe local vault

My product was not a trial. It was a NIS program which was purchased and downloaded from Norton online several years ago. It has worked fine and has been renewed many times before. Norton products you purchase are attached to your account forever as long as you are a Norton customer. Product keys can be used multiple times as long as you don't exceed the total number of licenses allotted to the product you own. You can download and use them forever. My product happens to have 3 licenses so I use the product on 3 separate devices. To activate my product (even after renewal) I enter the product key and the product recognizes itself based on the computer name which too is attached to my Norton account. Norton has asked me to do it that way for many years. Somehow, someway, something has changed on my one device. The same software I purchased years ago and have renewed many times (and which works perfectly on my other identical devices after renewal this year) has decided to tell Norton it's a trial version which is false.

As for the link you posted, it does sound interesting but that article is from 2014. I was told by tech support that no local vault is possible with the newer versions of NIS. I will investigate that avenue more.  Thanks

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Re: Help Running older version with Indentity Safe local vault

I understand now what you are saying about your product key. If you have been renewing, then you have not been using a new key each year. Many of us here will purchase a new key to save money over the renewal cost with Norton. So in your situation, the key should still be valid.

Is your expired notice showing in your Norton product, or on the Norton Management web site? Have you tried from the main Norton product screen, Click on Help - Subscription Status.

Regarding the link I gave. The thread was created in 2014, but I used the information about a month ago and I still have a local and online vault.

Things happen. Export/Backup your Norton Password Manager data.
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Re: Help Running older version with Indentity Safe local vault

Yes, the expiration notice is on my Norton product. And, yes to the second question too. I did try from the management screen. I even deleted the product through windows and with Norton's delete tool and reloaded my original software which I have saved on an external drive. It shows the product key automatically after the reinstall which tells me something somewhere is being retained after the full delete. Norton's answer was to upgrade to the latest version of software.  I don't mind doing that as long as there is absolutely no cloud involved. I hate clouds with a passion. Every time I turn around, someone's "secure" cloud (aka someone else's computer) has been compromised.

I'll study that thread you posted in detail.

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Re: Help Running older version with Indentity Safe local vault

I said I had both local and cloud vaults. But that is my choice, so I can help users with cloud vaults. I also hate the cloud vault, which is why I maintain my local vault for regular use. You will not be forced to create a cloud vault.

The only thing you have to watch is when you log into your local vault, every once in a while you will be asked if you want to convert to the cloud. Always read these questions carefully to stay local.

Let us know what you decide and if you need any other help.

Things happen. Export/Backup your Norton Password Manager data.

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