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SONAR not turned on and can't be fixed

Turned PC on today and Norton showed a red check mark. When I opened the program I saw that SONAR wasn't working and clicked on Fix. That didn't work so I clicked on update and installed the latest updates and then clicked on Fix. That still didn't work. What should I do now?

Bill

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Re: SONAR not turned on and can't be fixed

Hi Bill. When installing all those updates did the computer reboot at least twice? Has your computer received the latest Windows Update released this past Tuesday?

Disable "fast boot" per the instructions in the link below and reboot your system. Re-check your issue. Sometimes and on certain machines I have had Windows updates re-enable fast boot on its own.

https://community.norton.com/en/forums/windows-881-or-10-and-fast-start-feature-0

If all else fails remove and reinstall your product following these instructions.

https://support.norton.com/sp/en/us/home/current/solutions/v60392881_EndUserProfile_en_us

Please let us know your results if you will.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.295 / N360 Deluxe 22.18.0.213 / Norton Core v.282 on Android 2.00

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