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Cannot enter my vault password or delete my data in ID Safe for iOS 11.2

Norton ID Safe repeatedly tells me my vault password is incorrect since upgrade to iOS 11.2. I use iPhone 6. I use it as a stand alone product. I have spoken to Norton they keep say resolution in 24/48 hours. ... well not so far  and I am worried I have trusted the safety of my important data to a system I cannot access nor delete. 

So how do I delete all my vault records if it keeps telling me I have the wrong password and does not give me an option to delete. 

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Re: Cannot enter my vault password or delete my data in ID Safe for iOS 11.2

Hi Cheesed off , after updating the app - how are you trying to login in your vault? using a Password or using PIN/Touch ID? 

If you are using a Password, it's highly likely that there is a mismatch between the password that was originally set and the password you are entering. "Password hint" is your best escort here.

If you are sure that you want to delete the vault and start over, you can do so by installing the Norton Identity Safe Chrome browser extension on a Windows PC or Mac and then choosing to delete the vault after signing in with your Norton Account.

https://chrome.google.com/webstore/detail/norton-identity-safe/admmjipmm...

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