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MS Win Malicious SW Removal detects +500 Infections - Norton detects 3

Norton Feedback Submission - 11/24/17


Please rate your experience with Norton: 2 (1 to 5 scale)
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Why did you give us this rating? You will be assisting us to improve and provide our customers with the best possible Norton experience:

          I have been a long time Norton User and mostly have been satisfied with your products.  However, this has recently changed.  A few days ago I did a full Norton virus scan and as usual nothing was detected.  Then last night, Microsoft updated my OS.  Included in the download was the latest (11/17) "MS Windows Malicious Software Removal Tool" Since Norton rarely detects a anything, I was curious to see how the MS Win MSRT would do. After a scan that took hours to complete the MS program detected and removed (or fixed) over 500 infected files.I will have to think twice before renewing my Norton subscription.  Further more I will now have to add the MS application to my computer backup and maintenance regimen.

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Re: MS Win Malicious SW Removal detects +500 Infections - Norton detects 3

Can you provide details? That is just so anomalous it defies belief. Norton is one of the top rated products for detection. It is not going to miss 500 active infected files.

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