When support contacted spent hours on hold and transferred four times to third party sales reps. Motherboard crashed after using this absolute trash product. Beware!
What motherboard and chipset are you using. There have been issues that Norton is aware of with the x299 chipsets. Norton thought they had a fix, but apparently it has not worked for all users.
This forum search shows many posts about the x299 chipset. https://community.norton.com/en/search/site/x299
And other software has has issues with this chipset. A Google search will show many issues.