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GUI Problem of Norton Clean App in Motorola G5S Plus!

Hi,

I am using Norton Clean App in Motorola G5S Plus.

I seen it has GUI issue.

I attached screenshot with this message.

Need Solution.

回复

好评0

Re: GUI Problem of Norton Clean App in Motorola G5S Plus!

What Android version is on your device?

Is there any setting for screen resolution?

Try going into Android Settings - Apps, and find Norton Clean. Clear the app data, then uninstall the app. Restart the device, then install Clean again and test.

Things happen. Export/Backup your Norton Password Manager data.
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Re: GUI Problem of Norton Clean App in Motorola G5S Plus!

Thanks Permalink, 1. I am using 7.1.1 Android Version. 2. I just Clear App data & reuse it. It works currently. GUI is now OK. Hope it will keep ok after many days.
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Re: GUI Problem of Norton Clean App in Motorola G5S Plus!

Thanks for posting back. Keep an eye on it for a while and let us know if anything changes.

Things happen. Export/Backup your Norton Password Manager data.
好评0

Re: GUI Problem of Norton Clean App in Motorola G5S Plus!

As I wrote:-

"I just Clear App data & reuse it. It works currently. GUI is now OK."

It worked for 1 day only. Next day Same GUI issue appear.

I follow steps:-

"Try going into Android Settings - Apps, and find Norton Clean. Clear the app data, then uninstall the app. Restart the device, then install Clean again and test."

Now after 2 days I seen Same GUI Issue. Means I follow 2 test scenario.

Is any way for solve GUI issue?

I use work around, every time before use app, "Try going into Android Settings - Apps, and find Norton Clean. Clear the app data, then use it." 

好评0

Re: GUI Problem of Norton Clean App in Motorola G5S Plus!

If reinstalling and restarting the device did not permanently solve the issue, it may be a device specific issue. I'll bring this thread to the attention of my Norton contacts. I'll let you know if I hear anything.

Things happen. Export/Backup your Norton Password Manager data.

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