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incompatible windows driver detected...

the driver on my recently purchased laptop had been replaced and all information had been lost. I cannot put my Norton Security back onto the laptop and when I try, I get the same error message, incompatible windows device driver detected, so I have updated the AMD and I attempted the Norton remove & reinstall. My Norton Security standard was bought the same time as I bought the laptop and both are still under warranty. Nothing has been treated roughly or poorly, just used a lot. Help!

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Re: incompatible windows driver detected...

Coming2getU64:

..I cannot put my Norton Security back onto the laptop and when I try, I get the same error message, incompatible windows device driver detected, so I have updated the AMD and I attempted the Norton remove & reinstall....

Hi Coming2getU64:

Were you still looking for help to reinstall Norton Security (NS) Standard, and if so do you know which AMD device / driver caused the problem on your computer?

Just an FYI that using the Norton Remove and Reinstall (NRnR) Tool in regular mode as instructed at https://www.norton.com/nrnr just refreshes (repairs) your current installation and won't work if Norton has already been uninstalled.
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32-bit Vista Home Premium SP2 * Firefox ESR v52.5.2 * NS Premium v22.11.2.7 * MB Premium v3.3.1

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Re: incompatible windows driver detected...

Hello

Please try this link to get  your Norton Security program back into your laptop.

www.norton.com/latestns         Norton Security

www.norton.com/latestnis       Norton Internet Security  in case you  have this program.

Please remember to remove any trial versions of real time security program using the removal tool from the other product.

Please also turn off Fast Startup. Having that on causes a lot of issues.

Please do this using a Windows Administrative Account.

After you get it installed, please remember to run Live Update until no more updates are available, restarting as necessary.

If all fails, give Customer Support a call and they can do it for you by remote control.

www.norton.com/contactcs  

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.

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