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Norton clean issue

Hello i have installed Norton clean on my mobile phone Acer Zest plus and on my tablet acer iconia tab a3a40 both are on Android 6.0 and i have an issue with both : Norton clean is Always cleaning phone and tablet storage but never the sd card is Norton clean support team could solve this issue thanks by advance

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Re: Norton clean issue

Hello eklapahouk Norton clean doesn't clean your SD card but these are the things it will do: https://support.norton.com/sp/en/us/home/current/solutions/v117873343_EndUserProfile_en_us

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1903 / build 18362.418 / N360 Deluxe 22.19.8.65 / Norton Core v.282 on Android 2.11 / Opera GX
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Re: Norton clean issue

To add to the information in SoulAsylum's link, the types of files that Norton Clean removes are stored on the main device memory. Not on the SD card. That is why the SD card is not scanned.

Things happen. Export/Backup your Norton Password Manager data.

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