Fake "Credit Card Invalid"??????
So my subscription to Norton 360 is coming up for auto-renewal and I get a legit-looking email from Norton saying my credit card is invalid and needs updating before the end of the month. I refuse to click on the link in the email (Norton SHOULD NOT put links in emails; just tell me to go to the secure website from my browser), and go to the secure website instead.
Logging into my account on the website, under Billing Information I see that the credit card set up for auto renewal is the correct one, the same one that I use everyday, and is thoroughly VALID.
I reenter the identical information from scratch, click Save, and the page still tells me the credit card is invalid.
There appears to be some problem with the auto-renewal credit card validation function.
In addition, the notification emails sent out asking the User to click on a link to update credit card information, however legitimate, look very suspicious.