Norton Deactivates Subscription
Take the known phone home bug out of your Norton Internet Security/360/AntiVirus. If a computer does not phone home to Norton's website within a pre-determined amount of days (known only to Symantic), then their software is written to deactivate the subscription on the user's PC.
There is absolutely NO reason to deactivate subscriptions on client computers when the subscription is active. This has happened to me several times. I will be notifying the Federal Trade Commission of Norton's harassing trade practice.
Why a company would deactivate a valid subscription is beyond me. In my opinion, it amounts to fraudulent business practices because I paid for a service which the company is arbitrarily deactivating my client side which is causing my system to not be protected. And since I paid for the software, this is fraud.
Also, if I buy a product in the US, from a US company, I should not be directed to a third-world country for product support!
REMOVE THIS KNOWN ISSUE FROM YOUR SOFTWARE!!!!!!!!!!