Excuse me my english im spanish speaker.
My problem is my firewall and configuration is disable second time reinstall the product and back the same to disable firewall and some configurations. I have last version NS 18.104.22.168
What operating system do you have installed? Do you have any other security program installed? Was the last security program removed completely using the removal tool from the previous vender? Have you restarted your computer?
Have a Good Night and
I have windows 10 last version the other program is Windows defender and yes i used the tool to remove and reinstall with the restart include, and i dont know what but now it say is working the firewall but how im sure is true.
Please turn off Fast Startup in your Power Settings in Windows 10 and then restart your computer. Please do it using a Windows Admin. Account.
Mi Norton now is working fine so im closing this thread i dont know what cause it but i dont have problem now, just windows defender is working with NS in my equip so double defense it shold be more safe now.
Windows Defender should not be on. Only the service should be on.