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Norton App Lock 1.3.0.329 not working

Norton App Lock 1.3.0.329 not working on my Android Galaxy S6

- lock screen appears seemingly at random, then disappears and shuts down the app being accessed

- logo displayed on lock screen doesn't always match the app being accessed

- just now I was using Schwab app and the lock screen kept me from using certain features of the app: kept popping up (why, I don't know - never did that within the app previously) and before I could enter my code, shut down the Schwab app. Finally had to go into App Lock and turn off the lock for Schwab in order to use it normally.

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Re: Norton App Lock 1.3.0.329 not working

I would start by restarting the device. Just like PC's  a restart can clear out junk that can cause strange issues.

If that does not change anything, it might be worth reinstalling App Lock. Something may have gotten messed up during the update.

Things happen. Export/Backup your Norton Password Manager data.
好评1 Stats

Re: Norton App Lock 1.3.0.329 not working

I restart my device every time I charge it, so had already done multiple restarts since this problem started.

I did check that I had the most current update, but tried reinstalling as you suggested - voila! It's been about 24 hours and I've experienced none of the issues I was having - including the Schwab scenario I described.

Thanks for the suggestions!

好评0

Re: Norton App Lock 1.3.0.329 not working

Thanks for letting us know. And for posting in another thread where a user is having a similar issue.

If you could mark as solved, the thread that shows the fix for your issue, it will help others that have the same issue. On the thread you want to mark, look at the bottom of the post and beside the Reply link is a Mark as Solution link.

Things happen. Export/Backup your Norton Password Manager data.
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Re: Norton App Lock 1.3.0.329 not working

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