• 所有社区 - 中文
    • 所有社区 - 中文
    • 论坛
    • 创意
    • 博客
高级

不是您要找的? 咨询专家!

此论坛帖文需要解决方案。
好评0

Using norton account, I deleted one of my devices and all contents (a mobile phone) by mistake. Possible to restore? can Norton be helpful?

回复

好评0

Re: Using norton account, I deleted one of my devices and all contents (a mobile phone) by mistake. Possible to restore? can Norton be helpful?

Hello gab. Are you saying, that you simply removed a smartphone from your Norton account by mistake? Reading further did you reset the phone to factory? For the former, you can simply reinstall Norton and activate it as with any other Norton product if you have a Norton license for multiple devices on your account. For the latter. If you factory reset your phone Norton cannot recover that data unfortunately.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
好评1 Stats

Re: Using norton account, I deleted one of my devices and all contents (a mobile phone) by mistake. Possible to restore? can Norton be helpful?

Did you use the Wipe phone option from the Norton Account web site? If so, as SoulAsylum noted  all data is lost.

If this is the case, your best hope of recovery is with the Restore function in the Settings of your device. Your Google Account might have your data backed up on an Android device, or iCloud may have your data for IOS devices. Of course this depends on whether you set up those backup features.

Things happen. Export/Backup your Norton Password Manager data.

This thread is closed from further comment. Please visit the forum to start a new thread.